CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

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Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

End-to-End Business-to-Partner Integration: A Strategy for Revenue Growth and Cost-Reduction in Uncertain Times by Sterling Commerce September 01, 2009 - (Free Research) Flexible software solutions that reduce costs while driving revenue expansion are welcome in any business climate. But when money is tight and markets are in a state flux, they are essential. Download this white paper for practical strategies on how to achieve this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Effective Software Quality to Address Application Complexity by Hewlett-Packard Company December 02, 2009 - (Free Research) Join Melinda Ballou as she answers how organizations can be successful and maintain high-performing business-critical software with fewer resources and strategies for successful quality adoption. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Document Automation Strategies in a SaaS Environment by Esker Inc. September 21, 2009 - (Free Research) This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Data Protection and Recovery - The Why, The How, and Who To Go To by Iron Mountain Digital April 2006 - (Free Research) An effective data protection and recovery strategy not only restores data that has been destroyed, or misplaced but also prevents it from falling into the wrong hands. Read this white paper to learn tips for implementing a stable data protection plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce the Pain of ERP Upgrades with Better Planning by SAP America Inc June 2007 - (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Embracing the Cloud: Top Seven Imperatives for an Organization by Wipro Technologies March 2009 - (Free Research) This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform by Nimsoft, Inc. November 2009 - (Free Research) This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Business in the Clouds: How ISVs, Service Providers, and Service Centered Businesses Can Build a Successful SaaS Applications Offering by LongJump October 2009 - (Free Research) This paper explores the overlooked aspects of SaaS application delivery including the creation of applications, release management, service deployment, internationalization, tenant management and partner support. This paper will also examine the crucial role multi-tenancy has in rolling out SaaS solutions and advocate for a platform-based strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Pocket E-Guide: 6 Solutions for Developing a Clear Data Growth Management Strategy by IBM October 2009 - (Free Research) Growth of data on databases and applications can lead to failure to meet service levels which stems from the high TCO involved in maintaining, supporting, and planning for growth. Read this E-Guide and explore the advantages of having a clear data growth management strategy. Discover 6 key solutions for managing your data before it manages you. (EGUIDE) VIEW ABSTRACT | GO TO

eGuide: Key Trends and Strategies for Decreasing Data Integration Costs in a Down Economy by Syncsort October 2009 - (Free Research) Read this E-Guide and explore how careful negotiation of data integration licenses can help your company save $100,000 or more on data integration costs. Learn about vital data integration trends and business drivers as well as how you can ensure a successful business intelligence (BI) initiative with key data integration considerations. (EGUIDE) VIEW ABSTRACT | GO TO

Preventive Maintenance Strategy for Data Centers by APC February 2009 - (Free Research) This white paper describes the types of PM services that can help safeguard the uptime of data centers and IT equipment rooms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Testing eZine Vol.2 - Testing Strategies for Complex Environments: Agile, SOA by SearchSoftwareQuality.com May 2009 - (Free Research) In this issue of SearchSoftwareQuality.com's Software Testing eZine, we'll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology. (EZINE) VIEW ABSTRACT | GO TO

Driving your Channel Business in High Tech Industries by SAP America Inc August 2009 - (Free Research) As global competition intensifies and customer-centric business strategies evolve, high-tech companies must rethink their channel strategy and how they want to engage with partners to successfully market, sell, and provide service to end customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Focusing on Food & Beverage Manufacturers: Three Strategies for Profitability Tomorrow and in Years to Come by Infor CRM October 2009 - (Free Research) This paper explores the idea that to effectively compete today and into the next generation, F&B manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies F&B manufacturers must do if they want to be profitable tomorrow and in the years to come. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for Oracle Grid Computing and Service Oriented Architecture (SOA) by Hewlett Packard Company and Intel November 2007 - (Free Research) Oracle's vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage performance and availability with the business value of information by Hewlett Packard Company and Intel February 2008 - (Free Research) Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Rules of SOA - A Road to a Successful SOA Implementation by TheServerSide.com October 2009 - (Free Research) In this session Jeff explores the key characteristics of successful SOA projects. He covers some of the patterns, and anti-patterns, tool sets, and strategies that he himself learned the hard way - through his own trial and error experiences as an architect. (VIDEO) VIEW ABSTRACT | GO TO

ERP in SMB: Exploring Growth Strategies by SAP November 2007 - (Free Research) This report is a road map for SMBs seeking to meet the corporate goals of growth strategies and customer service through Best-in-Class ERP implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Chapter 2: Re-make or Re-model – Cloud Developer Strategies by SearchSOA.com October 2009 - (Free Research) Read the second chapter of the Cloud Computing E-Book and learn what developers should consider before moving applications to the cloud and to what extent they will have to re-think familiar go-to languages to make apps work in the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Savings Made Simple: Rethink Your User Desktops by Citrix October 2009 - (Free Research) Desktop virtualization—the replacement of physical desktops with virtualized versions hosted and delivered from the datacenter—not only allows you to equip your users more efficiently and cost-effectively; it enables a broad range of strategies for reducing cost, improving service and providing more agile support to the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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