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Benefits of Outsourcing with Verio by Verio January 29, 2010 - (Free Research) Leveraging an experienced IT infrastructure service provider like Verio, off-loads the time, resources, and attention to non-core business functions. Read this whitepaper to learn 10 key benefits of outsourcing your IT infrastructure or SaaS platform with Verio. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Outsourcing backup: Questions to ask your vendor by 3X Systems November 09, 2009 - (Free Research) How does outsourcing fit into your business strategy? Outsourcing your backup data can be a convenient and reliable method of handling backups — if you select the right vendor and ask the right questions. This podcast covers some of the questions you should ask any potential vendor before you sign on the dotted line. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation September 01, 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio February 02, 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio January 27, 2010 - (Free Research) Join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick 30 minute discussion that will jumpstart your monthly revenue. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Why You Need an Infrastructure Provider - The Top 10 Things to Look For When Choosing One by Verio January 29, 2010 - (Free Research) In today's competitive environment, it is paramount for VARs and systems integrators to identify outsourced infrastructure providers that can deliver solutions that meet the new demands of IT departments. This paper will discuss the top 10 things to look for when seeking an infrastructure provider. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Private Clouds Explained with Randy Bias by Surgient January 21, 2010 - (Free Research) In this expert podcast, cloud computing pioneer Randy Bias discusses virtual private clouds and how they work. Learn about general adoption policies for the virtual private cloud and why they are or are not being used today. Find out how this technology could develop in the future and how to enhance your cloud infrastructure. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

Reliance Communications and Alcatel-Lucent establish an innovative joint venture leading to one of the World’s largest multivendor managed services agreements by Alcatel-Lucent November 2009 - (Free Research) India's telecom giant uses a managed services solution from Alcatel-Lucent to achieve predictable operating costs, improve competitiveness, and refocus on exceptional customer satisfaction. Read on to learn more about the benefits of managed network services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eGuide: 7 Security Questions to Ask Your SaaS Provider by Panda Security November 2009 - (Free Research) Outsourcing an application means your organization relinquishes some control. In this article Heather Clancy will offer seven questions that you should resolve with your provider before investing in SaaS. (EGUIDE) VIEW ABSTRACT | GO TO

Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency by Alcatel-Lucent November 2009 - (Free Research) Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Next Generation ALM: Collaborative Software Development on Demand by CollabNet June 2009 - (Free Research) CollabNet is the standard for on-demand collaborative software development networks. CollabNet software and services help distributed enterprises reduce costs and speed development by bringing their people, ideas, processes, and development partners together in one Web-based collaborative development platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing and Consuming Managed Security Services by SecureWorks January 2008 - (Free Research) Learn the strategies, actions, and capabilities that Best-in-Class organizations employ and technologies they choose to obtain superior performance against various security performance metrics. This report provides guidelines for identifying which security solutions to consume as a MSS and defines best practices for choosing and managing MSSPs. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Fax as a 100% On-Demand Service: Integrated with SAP® Solutions by Esker Inc. January 2010 - (Free Research) Adoption of SaaS solutions has increased as companies look to streamline costs and processes. Companies looking to integrate fax with SAP application no longer have to choose among efficiency, cost or functionality. SAP customers can take advantage of fax as service without software or hardware, and without sacrificing security or SAP integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Best Practices for SMBs: Proactively Identify and Resolve Storage Problem Areas by Arrow/HP October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Weighing your call center hosting options by inContact December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

A Standard Approach to Process Documentation by Lombardi Software December 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps January 2009 - (Free Research) This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware March 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Beyond Boundaries: A New Role in Finance in Driving Business Collaboration by SAP America, Inc. June 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Delivering Operational Excellence with Innovation by SAP America, Inc. January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers by SAP America, Inc. January 2009 - (Free Research) Hospitals from across the world are facing increased pressure to improve operations from multiple directions. What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind, capable of integrating cross and inter-departmental processes and information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation November 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Cloud Computing : The CIO perspective by Salesforce.com January 2010 - (Free Research) Discover how CIOs are adopting enterprise cloud computing solutions to quickly meet business needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Resource Squeeze: How to Flourish During the Economic Recovery by Hewlett-Packard Company November 2009 - (Free Research) The economy has taken center stage in businesses' strategic thinking. This IDC Workbook discusses the issues enterprises are facing in terms of the resource squeeze and provides a checklist designed to help enterprises determine needs and plan accordingly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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