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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems by Compuware Corporation

September 03, 2009 - (Free Research) This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Troubleshooting Made Easy In Linux by Global Knowledge

May 01, 2009 - (Free Research) Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Prevent Downtime with Proactive Support Services

by Hewlett-Packard Company

May 2012 - (Free Research) Access this white paper to discover the best ways to monitor your IT systems and prevent problems, like downtime, before they occur. Learn about support services that provide proactive care that allows you to resolve hardware and software issues more effectively.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company

May 2012 - (Free Research) <p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing Windows 7 Application Compatibility by Dell, Inc. and Microsoft

August 2010 - (Free Research) Download this paper to learn how to prepare for an OS migration, identify potential application compatibility problems, and what software compatibility options are available to you today.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Discover Options for Improving Supplier and Customer Integration by SAP America, Inc.

March 2012 - (Free Research) This expert resource from Gartner examines integration brokerage and how it can apply to a variety of integration problems.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Windows 7 Review Guide by Global Knowledge

May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uptime and the Value of Clustering for Linux Servers by Global Knowledge

August 2010 - (Free Research) This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.

April 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

See into Your IT Future with Real-time, Automated ITSM by CA Technologies.

May 2012 - (Free Research) Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Solve Today’s Top 6 Data Center Pain Points While Maximizing ROI by Hewlett-Packard Company

April 2012 - (Free Research) <p>Access this essential white paper to discover the six top problems in your data center and how to effectively address them. Learn how to manage a multivendor environment, virtualize without vulnerability, take advantage of the private cloud and more.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Associated Newspapers Keeps Websites Competitive with VMware vFabric tc Server by VMware, Inc.

February 2012 - (Free Research) Read this paper to learn how the Associated Newspapers' Web applications migration to VMware vFabric tc Server brought the company fast testing and live deployments, rapid turnaround on production fixes, proactive problem solving, and high website availability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mastering Problem Management by Global Knowledge

August 2010 - (Free Research) There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.

September 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing Offsite Disaster Recovery with Virtual WAN Op, a Case Study by Silver Peak

January 2012 - (Free Research) Learn why one of the world’s largest media companies chose Silver Peak virtual WAN Optimization for their cross country replication challenges including an on-demand media database requiring 7 x24 access.  Complicating the challenge was a lack of space in the state-of-the-art data center for additional physical hardware. No problem.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Threat Management: Devising a new strategy to tackle today's cyberattacks by EMC Corporation

May 2012 - (Free Research) <p>This Information Security Essential Guide on Threat Management explores the new strategies organizations are developing to tackle the threat of today’s growing malware threats and targeted attacks.</p>
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Hybrid IT service delivery: A strategic thinking model for optimizing IT resources by HP & Intel

February 2011 - (Free Research) This white paper highlights the importance of implementing a hybrid delivery strategy to your ever-changing IT service delivery model. Within, you’ll find key strategies for optimizing your IT resources to ensure ideal IT service delivery.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMA white paper - Predictive control to real-time service delivery by Hewlett-Packard Company

November 2011 - (Free Research) Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company

September 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Traffic Valuation and Prioritization with Riverbed Stingray Traffic Manager by Riverbed Technology, Inc.

November 2011 - (Free Research) Every company wants to maximize its network resources, but doing so can be tough when struggling with traffic floods, malicious users, or underperforming applications.  Riverbed® Stingray™ Traffic Manager helps guarantee service levels for your important users by prioritizing key transactions and much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The future of Government operations: Digital citizen survey by ComputerWeekly.com

May 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Three Steps to PCI Compliance in the Cloud by Intel

April 2012 - (Free Research) PCI virtualization compliance is extremely challenging, requiring organizations to not only revalidate service providers, but face ongoing operational problems that that can arise during compliance audits. In this e-guide uncover three steps you can implement to ensure the environment stays compliant over a long-term deployment.
(EGUIDE) VIEW ABSTRACT | GO TO

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