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BYOD and the Wireless Revolution by Avaya
December 30, 2011 - (Free Research) BYOD and the wireless revolution are changing the modern enterprise – are you ready? This resource explores how to ready your network for BYOD in order to reap the most benefits while simultaneously maintaining control over your network and corporate assets.
Optimizing Enterprise WLAN Performance by HP & Intel
June 01, 2011 - (Free Research) Enterprise networking is increasingly dependent on wireless technologies. Read this white paper to discover the business and technology trends powering this relationship. Also detailed is how a WLAN architecture is paramount to attaining cost-effective and scalable wireless network deployments.
Uncrossing the Wires: Starting - And Sustaining - The Conversation on Technology Value by Cisco Systems, Inc.
March 01, 2012 - (Free Research) In December 2011 and January 2012, CFO Research Services and SearchCIO conducted a survey that received qualified responses from 382 senior finance executives and 300 senior IT executives working in a wide variety of companies. Review key findings and learn the three noteworthy areas where IT and finance executives are in strong agreement.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management. </p>
A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p>
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Mobile augmented reality opportunities for business by ComputerWeekly.com
December 01, 2010 - (Free Research) The phrase “augmented reality” was coined by Boeing researcher Tom Caudell in the early 1990s to describe a digital display viewed through a headset which guided workers through electrical wires in aircraft. The term has since gained currency and is now taken to describe digital information overlaid on the physical world.
Thetrainline.com: Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research) Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems
Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.
Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
CARCO Delivers Higher Customer Satisfaction and Saves $1 Million with NetApp by NetApp
December 30, 2011 - (Free Research) Holtsville, New York-based CARCO Group Inc. and its three divisions provide investigative, fraud detection, and risk mitigation services to large corporations, producing more than two million reports each year. This case study explores how CARCO deployed NetApp unified storage to support their virtualized infrastructure and file workloads.
Thomson Reuters Unleashes New Products with a Shared IT Infrastructure Built on NetApp by NetApp
January 10, 2012 - (Free Research) This case study outlines a recent development in Thompson Reuters' legal research service. In this study, you'll learn about the infrastructure technologies and solutions Reuters' implemented in order to successfully engineer this enhanced search platform, and learn about the benefits it brought the company. Read on for more.
IT Handbook: Building a Private Cloud in 10 Steps by Dell and VMware
May 31, 2012 - (Free Research) This expert e-book guides you through the 10 essential steps of building a private cloud. Learn how you can assess your organization’s readiness for the cloud, determine which resources should reside in the cloud and then begin the process of implementing an established cloud model.
Evolution to the Cloud by Ciena
May 29, 2012 - (Free Research) <p>Learn – in less than six minutes – about a cloud approach that can be labelled a “data centre without walls,” enabling a virtual capacity that is both distance-independent and dynamically scalable. View now to learn the cost- and productivity benefits this approach can offer your organisation.</p>
A Business Guide to MPLS IP VPN Migration: Five Critical Factors by XO Communications
April 30, 2012 - (Free Research) Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
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