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CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Defining the 21st Century salesperson by SAP America, Inc.
May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
ESG White Paper: Enabling IT-as-a-Service by Cisco Systems, Inc.
September 2011 - (Free Research) <p>To achieve the full benefits of cloud computing, companies must adopt a services-focused approach to IT. This white paper explores the vision behind IT-as-a-Service and offers detailed guidance to help companies realize it.</p>
White paper: IBM System Storage Solutions for SAP environments by IBM
April 2011 - (Free Research) To meet today’s business demands, continuous access to critical data and applications is vital. But what steps can you take to ensure this availability? This white paper discusses how IBM® System StorageTM for SAP IT platforms are providing companies with secure and collaborative solutions.
Data Deduplication Background - A Technical White Paper by Quantum Corporation
June 2009 - (Free Research) The purpose of data deduplication is to increase the amount of information that can be stored on disk arrays and to increase the effective amount of data that can be transmitted over networks. Read this white paper to learn more about data deduplication as well as Quantum Dxi-Series disk-based backup solutions.
The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
Debunking Security Concerns with Hosted Call Centers by inContact
September 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Dodd-Frank Impact on Front Office White Paper by Advent Software, Inc
December 2011 - (Free Research) This paper identifies 5 key SEC alarms and explains how the right technology can support best practices to avoid triggering them. View now to explore critical issues including insider trading, books and records retention, service provider due diligence, and more.
Ensuring High Availability of Your Active Directory Forest by Quest Software
March 2011 - (Free Research) This Quest Software white paper explains the symptoms of a failing or failed domain or forest. It also discusses how you can best prepare for this failure, and compares manual forest recovery procedures with a powerful automated solution. Don’t be caught without an AD forest recovery plan in place! Read this Quest white paper today.
Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc.
December 2011 - (Free Research) Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.
White paper: Building a Flexible IT Architecture by ComputerWeekly.com
March 2011 - (Free Research) Tools such as service-oriented architecture and business processmanagement are increasingly important to building an IT infrastructurethat meets customer needs and responds to market demands.
Seven Keys to Making or Breaking Your Exchange Infrastructure by Quest Software
November 2010 - (Free Research) Exchange Server 2007 changed the way your communications infrastructure operated forever, delivering a potent and powerful e-mail engine. And with Exchange Server 2010, Microsoft’s upped the ante, delivering a more powerful feature set and functionality. But does all of this mean bigger management headaches?
Reducing PCI DSS Scope: The Gateway Approach by Intel
March 2012 - (Free Research) This White Paper discusses how you can generate tokens that replace credit card numbers with surrogates, removing systems from PCI DSS "Scope" -- which include any network components that are the primary focus of PCI DSS regulation, compliance and assessment.
Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
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