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Advanced Case Management for Smarter Energy and Utilities by IBM
October 23, 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel
July 01, 2011 - (Free Research) More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries.
The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company
September 01, 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Security Intelligence for Energy Control Systems by Q1 Labs
February 24, 2012 - (Free Research) This webcast discusses some of the information security challenges utility companies face, and provides an overview of how total security intelligence solutions from Accuvant and Q1 Labs can be essential components of a comprehensive, cyber-security program as mandated by the NERC-CIP, and other utility-focused, regulatory requirements.
Defining Best Practices for IT Security Within a Cloudy World by Q1 Labs
February 08, 2012 - (Free Research) The rise of cloud computing has been one of the highlights of the last few years. The notion that information technology can be delivered in a highly scalable utility model is generating excitement for both customers and vendors alike. However, there is still a lot of concern regarding security.
Understanding Data Centers and Cloud Computing by Global Knowledge
March 01, 2010 - (Free Research) While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.
G-Cloud Report: G-Cloud Programme - Strategic Outline Case by ComputerWeekly.com
February 07, 2011 - (Free Research) This Strategic Outline Business Case sets out the opportunity to reduce costs and enhance flexibility of centralised ICT services, covering both information services delivered to citizens and staff, and the underpinning technical and physical Data Centre infrastructure.
The HP 3PAR Architecture by Global Knowledge
January 17, 2012 - (Free Research) Virtualization and cloud computing are driving the need to deliver enterprise IT as a service. Explore how the HP 3PAR Utility Storage addresses the key weaknesses of existing storage architectures, such as growing capacity requirements, underutilization of existing storage assets, and administrative inefficiency.
Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge
January 10, 2011 - (Free Research) This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading.
Podcast: Building High Availability Environments for Windows Server 2008 R2 by Dell and Microsoft
December 19, 2011 - (Free Research) As companies become more dependent on Web-based services, more and more of them are considering adding failover capabilities to their Windows Server 2008 R2 servers. This expert podcast explores key factors you will need to consider as you prepare to deploy Windows Server 2008 R2, including software add-ons, performance requirements, and more.
Building High Availability Environments for Windows Server 2008 R2 by Dell and Microsoft
December 22, 2011 - (Free Research) IT shops are increasingly considering failover capabilities to support critical Web-based services. This webcast looks at what factors you need to consider and tasks you must perform to successfully deploy Windows Server 2008 R2.
An Introduction to Windows Server 2008 Server Manager by Global Knowledge Network, Inc.
January 2008 - (Free Research) This white paper introduces the Server Manager console and will help you find your way around it, so that you can get up to speed with Server 2008 quickly.
Dispelling the Vapor Around Cloud Computing by IBM
January 2010 - (Free Research) IBM conducted a survey in June and July of 2009 of 1,090 IT and line-of-business decision makers around the world. This white paper shares the survey findings, and provides the IBM point of view.
Defining a Framework for Cloud Adoption by IBM
July 2010 - (Free Research) Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy.
Architectural Strategies for Cloud Computing by Oracle Corporation
December 2010 - (Free Research) This paper explains how cloud computing is now also evolving in a private variant whereby enterprises set up cloud-like, centralized shared infrastructure with automated capacity adjustment that internal departmental “customers” utilize in a self-service manner. Realization of efficiency, performance, and agility benefits is reinforcing this trend.
Cloud Ready Business Intelligence with Oracle Business Intelligence 11g by Oracle Corporation
October 2010 - (Free Research) Read this white paper for an overview of cloud computing along with Oracle's cloud computing strategy and significant features of Oracle business intelligence 11g, Oracle's market leading BI platform that has been architected to support both cloud and non-cloud deployments.
Lowering Your IT Costs with Oracle Database 11g Release 2 by Oracle Corporation
April 2010 - (Free Research) Oracle Database 11g Release 2, the second release of the award winning Oracle Database 11g, provides the foundation for IT professionals to successfully deliver more information with higher quality of service, make more efficient use of their budgets, and reduce the risk of change in data centers.
Achieving Business Agility with Application Grid by Oracle Corporation
December 2008 - (Free Research) Typical IT departments feature islands of isolated infrastructure, leading to inefficient use of servers. The "application grid" concept allows data centres to run more efficiently, using less hardware and less software. This paper explains.
Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies by Workday
May 2012 - (Free Research) This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service.
Transcending the Tactical: Strategic SAP® Solutions for Increased HR Productivity by Winshuttle, LLC
October 2011 - (Free Research) Strategic HR is essential to the long-term health of your organization, focusing on talent identification and retention, workforce planning and succession management. This paper outlines the benefits of investing in strategic HR capabilities and demonstrates how some solutions can streamline SAP HR functionality for maximized business use.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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