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Tiered Storage Tutorial by Dell Compellent October 11, 2011 - (Free Research) Storage administrators are increasingly revisiting tiered storage strategies to lower asset and operational costs, and to improve application performance. This expert e-guide from SearchStorage.com provides all of the information you need about trends and new emerging technologies in tiered storage. (EGUIDE) VIEW ABSTRACT | GO TO

Multi-Modal Learning by SkillSoft Corporation Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction by Oracle Corporation April 26, 2011 - (Free Research) As e-commerce continues to grow, customer expectations for B2B e-commerce are changing rapidly. Business to business (B2B) companies that wish to grow and become more profitable are realizing that the old ways of doing business are insufficient and are investing in e-commerce platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 26, 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

European cross-border e-commerce by ComputerWeekly.com January 17, 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals. (IT BRIEFING) VIEW ABSTRACT | GO TO

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

What You Need to Know About the Cloud and Google Apps by Google Apps November 05, 2010 - (Free Research) Content provided by Google. IT organizations are working to improve email security and add compliance and e-discovery capabilities. Spam and malware are bad and are getting worse, and the risk and potential costs associated with e-discovery are increasing. As a result, organizations need a better way to solve these problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Why Cloud Based Security and Archiving Make Sense by Google Apps November 05, 2010 - (Free Research) Content provided by Google. IT organizations are working to improve email security and add compliance and e-discovery capabilities. Spam and malware are bad and are getting worse, and the risk and potential costs associated with e-discovery are increasing. As a result, organizations need a better way to solve these problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Moving to the Cloud by Google Apps July 06, 2010 - (Free Research) Content provided by Google. When it comes to cloud computing, some companies have concerns around security and a perceived loss of control. But others are grabbing the opportunity to move to a more collaborative, Web-based platform. In this E-Book, we take a look at several companies that have migrated to Google Apps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: A Guide to Storage Options for Healthcare by Intel January 16, 2012 - (Free Research) In this expert e-guide, you will learn about the different available EHR storage options, as well pros and cons of each, allowing you to better decide which storage system is right for you and your healthcare organization. (EGUIDE) VIEW ABSTRACT | GO TO

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 31, 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. (EZINE) VIEW ABSTRACT | GO TO

E-Guide: CIOs weigh in on virtualization and big data by Dell, Inc. November 30, 2011 - (Free Research) CIOs are buzzing about virtualization technologies and tools for big data analysis due to benefits in areas such as productivity, business agility and customer service. Inside this exclusive e-guide, learn how your company can take advantage of both virtualization and big data analysis for a clear competitive advantage. (EGUIDE) VIEW ABSTRACT | GO TO

Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf November 29, 2011 - (Free Research) With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here. (EZINE) VIEW ABSTRACT | GO TO

E-Guide: Should You Upgrade to SQL Server 2008 R2? What You Need to Know by Dell, Inc. and Intel November 02, 2011 - (Free Research) Some consider SQL Server 2008 R2 a "business intelligence release" because the largest, most publicized changes cater to the BI functionality of the product. There are, however, many other new features and functionalities within SQL Server 2008 R2. In this expert e-guide, readers will learn more about these new features. (EGUIDE) VIEW ABSTRACT | GO TO

Navigating the path to satisfying online customer experience by Tealeaf November 23, 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. (EGUIDE) VIEW ABSTRACT | GO TO

Removing Struggle from Online Shopping: Findings from Econsultancy's Customer Experience Survey by Tealeaf November 02, 2011 - (Free Research) This is a white paper compiled of survey findings on understanding a business' online customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting January 12, 2012 - (Free Research) Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives. (EGUIDE) VIEW ABSTRACT | GO TO

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel February 16, 2010 - (Free Research) Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short. (EZINE) VIEW ABSTRACT | GO TO

E-Guide: Is Cloud Data Backup Service Right for your Organization? by Dell, Inc. and Intel March 01, 2011 - (Free Research) This e-guide discusses different flavors of cloud backup in the market today and details what you should consider before adopting a cloud backup offering. Download this e-guide to learn more about cloud storage and how it fits into your IT plans. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: SQL Server Migration by Dell, Inc. and Intel May 19, 2011 - (Free Research) This SearchSQLServer.com E-Guide examines several options for moving data and discusses complex scenarios in which ongoing data synchronization is needed. You'll learn some of the basic steps to ensure a successful SQL Server migration. (EGUIDE) VIEW ABSTRACT | GO TO

CBS E-Book: The Most Complete and Integrated Virtualization by Oracle Corporation April 14, 2011 - (Free Research) View this E-Book to learn how the most complete and integrated virtualization solution can provide end-to-end visibility, management and control to lower costs and transform your business. (EBOOK) VIEW ABSTRACT | GO TO

Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits by ComputerWeekly.com February 11, 2011 - (Free Research) Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Private Cloud E-Zine Vol. 4 by SearchCloudComputing.com November 10, 2011 - (Free Research) As cloud continues to evolve, IT managers are looking for better integration of cloud platforms with existing tools, greater control and management, improved self-service and greater portability among cloud environments. This e-zine takes a look at trends in cloud computing, using open source software, moving applications to the cloud. (EZINE) VIEW ABSTRACT | GO TO

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