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Multiprotocol Label Switching (MPLS) Overview by Global Knowledge November 22, 2010 - (Free Research) MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc. March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

EATEL Provides High Availability and Zero Data Loss for Internet Services with HP StorageWorks P4000 SANs by HP and Intel May 2011 - (Free Research) Read this case study to see why EATEL selected HP’s StorageWorks SAN to boost performance of such essential applications as email and other business activities, while reducing the potential for catastrophic data loss. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CW+: Mobile Voice over IP - opportunities and threats by ComputerWeekly.com December 2010 - (Free Research) Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay  of operator revenues.  Indeed, the role that voice plays in the telecommunications ecosystem  of the future will be very different from today owing to unprecedented structural, competitive and technology drivers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize the management of your complex IT environment by Hewlett-Packard Company October 2011 - (Free Research) Learn how WIND Hellas, a Greek telecommunications service provider, uses HP Operations Manager as a ‘single pane-of-glass’ for their entire IT environment, where many issues that were originally sent out to various IT teams for resolution are now taken care of by first-line support personnel. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco by ComputerWeekly.com August 2010 - (Free Research) The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. (WHITE PAPER) GO TO WHITE PAPER

Time to Build the “Last Mile” by IBM November 2011 - (Free Research) As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protect Your Customer Base by Ensuring the Best Customer Experience by LogMeIn, Inc. February 2012 - (Free Research) Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc. April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Business Value Through Location-Based Intelligence by SAP America, Inc. March 2011 - (Free Research) In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITG Report: Cost/Benefit Case for IBM XIV Systems: Comparing Cost Structures for IBM XIV and EMC VMAX Systems by IBM July 2009 - (Free Research) New research from the International Technology Group demonstrates that the three-year operating and capital expenses for deployment and use of IBM XIV storage systems average 69 percent less than for EMC VMAX equivalents. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Log Management: How to Develop the Right Strategy for Business and Compliance by Dell SecureWorks UK August 2010 - (Free Research) Organizations need a business-based approach to creating a log management strategy that will help them detect attacks, deal with mounds of data collected by network and security devices, and meet compliance requirements. This white paper will outline a five step process which will help reduce the complexity of this process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Juniper Networks Mobile Security Solution by Juniper Networks, Inc. January 2012 - (Free Research) This resource explores an innovative, market leading mobile security solution that mitigates the risks associated with deploying IP-based services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc. January 2012 - (Free Research) Learn about a remote support system that can help your company maintain mission-critical systems while going through implementations, changes, or for everyday needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Simplifying Network Management with Enterasys: Reducing the complexity and cost of network management with OneFabric™ by Enterasys November 2011 - (Free Research) Traditional network architectures often cannot effectively support the business because they fail to meet the requirements needed. Review traditional architectures used in businesses today and see a new unified architecture that can bring existing IT fabrics into a single end-to-end network fabric. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dissolving Distance: Silver Peak’s Technology Overview by Silver Peak January 2012 - (Free Research) How does WAN Op work to maximize bandwidth, overcome congestion, autocorrect for out-of-order packets, reduce application and protocol chattiness, and, most magical of all, mitigate the negative impact of latency caused by the sheer physics of distance? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Advanced Data Center Network Architecture by Global Knowledge January 2012 - (Free Research) Today’s data center networks must be able to support tomorrow’s on-demand, virtualized IT environments. Discover how you can leverage a unified, virtualization-optimized infrastructure to meet escalating bandwidth and performance demands, security needs and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Smarter Network with IPAM by BlueCat Networks January 2012 - (Free Research) Learn the essentials of IP Address Management and how it can help you create an ideal network. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Making Cloud an Integral Part of Your Enterprise Storage and Data Protection Strategy by Riverbed Technology, Inc. February 2011 - (Free Research) This white paper details how organizations can leverage cloud-based storage offerings as part of their data protection plans. The paper also takes a closer look at the solutions offered by Riverbed that allow organizations to integrate cloud-based storage within solutions that address a growing set of data protection demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying networks in virtualized environments with Intel technology by Dell, Inc. and Intel November 2011 - (Free Research) Advances in 10 Gigabit Ethernet technology have IT organizations pondering how they can simplify their virtualized environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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