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FACTS® MANAGED CARE SUITE by Ebix Health, Inc.
January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.
FACTS® CLAIMS & ENCOUNTERS by Ebix Health, Inc.
January 2001 - (Free Research) FACTS® CLAIMS & ENCOUNTERS is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.
FACTS® Web by Ebix Health, Inc.
January 2001 - (Free Research) FACTS®Web facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet.
FACTS® PPO by Ebix Health, Inc.
January 2001 - (Free Research) FACTS® PPO is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities).
Storage Explained: Cloud Storage Defined by 3PAR
October 2009 - (Free Research) Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings.
UT Southwestern Enables Mobile Access to Voice and Data Services by Aruba Networks
January 2010 - (Free Research) Join James Williams, Information Resources Manager at UT Southwestern Medical Center for an interactive web seminar, as he describes his winning formula to enable point-of-care access to voice and data services within and outside the hospital. This web seminar will be held on Jan 27, 2010 at 11am PT / 2pm ET.
Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
Large Insurance Provider Automates Invoice Disputes by Lombardi Software
December 2009 - (Free Research) Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.
Scale Out Storage Architecture: Reaching for the Cloud by Forsythe
November 2009 - (Free Research) Organizations concerned about IT budgets, need to be prepared to discuss cloud storage in the near future. The reality is that there are already enterprises using cloud storage effectively. Is it the answer for your organization? It might be--and the intent of this paper is to provide definitions, considerations and insights.
ITIL v3: Making Business Services Serve the Business by ASG Software Solutions
October 2009 - (Free Research) Read this paper to learn it's ITIL v3 incarnation, ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the cus¬tomer view of IT than the technology view.
Increase Your Returns Using Event-Based Marketing by Infor CRM
July 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
Optimizing Exchange High Availability - A New Approach by Marathon Technologies
September 2009 - (Free Research) Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.
Enterprise Private Clouds: Pitfalls to Avoid in 2010 by Surgient
January 2010 - (Free Research) In this podcast, learn how to implement a private cloud for your enterprise while avoiding common mistakes. Discover five cloud implementation pitfalls, including delaying a cloud project kickoff. Gain insight into key ways to ensure the success of your own cloud deployment.
A Standard Approach to Process Documentation by Lombardi Software
December 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
Workflow vs BPM 2009 by Lombardi Software
December 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.
ITIL®,the CMS and You by BMC Software, Inc.
August 2009 - (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
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