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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc. November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc. July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Applications Overview by Oracle Corporation January 22, 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Financial services firm gets fast ROI on backup solution by Peer Software January 25, 2012 - (Free Research) Entrusted with managing massive volumes of data, Santa Fe Partner's small IT staff knows the importance of security and data availability. Recently, they were looking for a file synchronization tool that would help the company manage market and transactional data as well as allow data transfer for DR. Read on to learn about the solution they chose. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

A Technical Overview of the Sun Oracle Exadata Storage Server and Database Machine by Oracle Corporation September 25, 2009 - (Free Research) This white paper examines how the Sun Oracle Exadata Storage Server allows companies to accelerate database performance, handle change and growth in scalable and incremental steps, and deliver mission-critical data availability and protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. (EBOOK) VIEW ABSTRACT | GO TO

Strategy update: Using Customer Experience Management solutions to ensure single view of the customer and improve service by Tealeaf January 09, 2012 - (Free Research) In this podcast, get an executive-level overview of CEM methodologies and solutions that companies use to gather this data into a single location, allowing agents to serve customers faster and more accurately. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Application Transformation Experience Workshop Overview by HP September 20, 2011 - (Free Research) This transformation workshop seeks to foster a collaborative effort to enable an integrated modernized IT environment. Check out this brief video to get a preview of the application transformation workshop that clients are calling "a day well spent". (VIDEO) VIEW ABSTRACT | GO TO

Closing the print security gap by ComputerWeekly.com November 07, 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy. (WHITE PAPER) GO TO WHITE PAPER

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM November 2010 - (Free Research) Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Multiprotocol Label Switching (MPLS) Overview by Global Knowledge November 2010 - (Free Research) MPLS stands for Multiprotocol Label Switching and is defined as “a mechanism in high-performance telecommunications networks that direct and carried data from one network node to the next, making it easy to create ‘virtual links’ between distant nodes.” Read on for a thorough overview of MPLS and learn how MPLS can benefit your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc. December 2005 - (Free Research) This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Remote Desktop Overview by Dell, Inc. and Intel May 2010 - (Free Research) Dell's Virtual Remote Desktop (VRD) solution delivers centralized control of client/end-user data for IT managers while enabling common remote end-user needs. Watch this informative video to learn more about Dell's Virtual Remote Desktop. (VIDEO) VIEW ABSTRACT | GO TO

Virtual Remote Desktop Overview by Dell, Inc. and Intel May 2010 - (Free Research) Dell's Virtual Remote Desktop (VRD) solution delivers centralized control of client/end-user data for IT managers while enabling common remote end-user needs. Watch this informative video to learn more about Dell's Virtual Remote Desktop. (VIDEO) VIEW ABSTRACT | GO TO

Taneja Group — Executive Summary: An Overview of the Cloud Market Vendor Landscape by VMware, Inc. February 2012 - (Free Research) Choosing a cloud vendor in today’s market can be a challenge.  This market profile from Taneja Group provides an objective review of current cloud infrastructure and management, application platform, and service provider solutions from leading vendors as well as key takeaways for IT leaders to consider when selecting a vendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email Archiving Best Practices: A competitive overview of major players in the market by Mimecast October 2011 - (Free Research) The market for email archiving is growing fast due to a real need for control risk and increased productivity in organizations. Access this Bloor Research paper to explore the email archiving systems and services available. Discover the strengths and weaknesses of major players in the market today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dissolving Distance: Silver Peak’s Technology Overview by Silver Peak January 2012 - (Free Research) How does WAN Op work to maximize bandwidth, overcome congestion, autocorrect for out-of-order packets, reduce application and protocol chattiness, and, most magical of all, mitigate the negative impact of latency caused by the sheer physics of distance? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Prime LAN Management Solution (LMS) 4.1: Overview of exciting new features that simplify the management of Borderless Networks by Cisco Systems, Inc. January 2012 - (Free Research) Discover a solution to help you achieve simple and efficient management across your architectures, networks, and services. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Everything Cloud: An In-depth Look at the Market by CSC March 2011 - (Free Research) Many organizations are pursuing the use of cloud computing and services to reduce operational costs and increase business agility. Gain insight into key cloud issues, types of applications currently used within cloud environments, and the variety of cloud options available. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Exalogic Elastic Cloud: System Overview by Oracle Corporation December 2011 - (Free Research) Exalogic is at the forefront of the industry-wide shift away from costly and inferior one-off platforms toward private clouds and Engineered Systems. For enterprises that want to get more for their IT investment than merely keeping the lights on, Exalogic is the only choice. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Pillar Axiom 600 SAN Storage: System Overview and Architecture by Oracle Corporation December 2011 - (Free Research) Oracle’s Pillar Axiom 600 storage system delivers unmatched capacity utilization, ease of use and an integrated dynamic management of I/O prioritization to make sure critical applications perform optimally under any load condition. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overview of IT Service Management Using the IT Infrastructure Library (ITIL) by Global Knowledge May 2010 - (Free Research) Most information technology managers have heard of the term IT Infrastructure Library, or ITIL®. The purpose of this paper is to introduce managers with an interest in information technology to the ITIL. You will become familiar with ITIL processes and understand where ITIL fits within your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Overview: Dell EqualLogic PS Series by Dell and VMware March 2011 - (Free Research) This resource center features a wide variety of content discussing the various EqualLogic PS Series products. Learn about the different iSCSI arrays available, the EqualLogic series architecture, EqualLogic enterprise data services, and much more. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

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