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SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge
November 22, 2010 - (Free Research) This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.
Service Desk to Service Management - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 21, 2011 - (Free Research) Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).
Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems
Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.
Security Whitepaper: Google Apps Messaging and Collaboration Products by Google Apps
July 06, 2010 - (Free Research) Content Provided by Google. Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more.
How to use Collaboration Oriented Architectures by ComputerWeekly.com
November 10, 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.
ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast
April 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen.
Improving Wholesale Bottom Line by Deploying a Premium Reporting Portfolio by InfoVista Corporation
November 2011 - (Free Research) Implementing a service quality analytics framework will enable Wholesale Backhaul Service Providers to differentiate and augment the current value of their service offerings. Read this whitepaper to discover how framework applications can help Wireless SPs.
Defining a Framework for Cloud Adoption by IBM
July 2010 - (Free Research) Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy.
SOA Governance - Framework and Best Practices by Oracle Corporation
December 2011 - (Free Research) Download this white paper to learn how establishing a proper system of service-oriented architecture (SOA) governance can make a difference during implementation.
Microsoft .NET Framework and BlackBerry Applications by BlackBerry
March 2009 - (Free Research) This whitepaper provides a technical overview of how organizations can leverage Microsoft development tools and Microsoft .Net framework to create applications for the BlackBerry®platform.
Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa
July 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance.
IT/Business Integration – Who’s Doing it Best? by CA Technologies.
December 2009 - (Free Research) Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
Today's Cloud Meets Today's Storage by Nexsan
October 2011 - (Free Research) In the current global market, businesses are searching for opportunities to increase their top line revenues while cutting bottom line costs. Many are adopting Cloud computing as a way to accomplish both of these objectives. Check out this white paper to learn more about Cloud computing and how it can help your company's storage needs.
Seven Steps to Successful SOA Governance by Oracle Corporation UK Ltd
February 2011 - (Free Research) SOA governance is the framework that enables, measures, defines and enforces the rules for communication, collaboration and control across the enterprise and among IT and business decision-makers. This paper provides seven key steps to get you started on the path towards successful SOA governance.
ITIL® v3: What It Is and Why You Should Care by Global Knowledge
October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Achieving Compliance with GSi Code of Connection (CoCo) with Lumension® Solutions by Lumension
May 2009 - (Free Research) The aim of the Code of Connection (CoCo) is to develop the trust required both within and between communities, which then allows more effective use of shared systems and services. This paper addresses some of the key challenges of achieving and maintaining compliance with the GSi Code of Connection (CoCo) for the GCSX.
Why Deliver Extraordinary Customer Service? by Oracle Corporation
March 2011 - (Free Research) Organizations need to differentiate themselves by providing personalized and rewarding service that leverages the unique value of all customer touch points. If done well, a company can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life.
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