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Secure File Sharing and Collaboration in the Cloud: Maximizing the Benefits While Minimizing the Risks by Accellion, Inc. January 10, 2012 - (Free Research) This white paper explores the considerations for deploying secure file sharing and collaboration in the cloud. It also discusses the security implications and requirements for ensuring protection of confidential information and compliance with industry and government regulations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Is There Life After Requirements? Tools That Support Business Process Improvement by Global Knowledge July 15, 2010 - (Free Research) So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting January 12, 2012 - (Free Research) Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives. (EGUIDE) VIEW ABSTRACT | GO TO

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Key Requirements for Selecting an Application-Aware Testing Solution by Mu Dynamics April 20, 2011 - (Free Research) Read this document as it captures the key requirements for helping you select an application-aware testing solution to effectively test the scalability, functionality and security of today’s intelligent networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Case Study: Bromford Group Sets Solid Foundation With Virtualised Fluid Data Storage by Dell Compellent July 01, 2011 - (Free Research) Like many organisations, data at Bromford Group falls into two distinct groups. On one side is a Microsoft SQL database that tracks customer relationship management, records of tenants and properties. On the other side is all of the data that runs the business itself: Microsoft Exchange, corporate files, and network drives crammed with documents. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Scalable BI for Every Enterprise How Open Source BI Meets Enterprise-Class Requirements. by Jaspersoft December 31, 2010 - (Free Research) Not every BI provider seeks to serve the scalable enterprise, but those that do must meet certain scalability criteria that are common to nearly every enterprise. This investigation exposes key scalability requirements for BI, and examines how the world's most widely used BI solution— notably, one that's open source— meet these requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

CW+: The Open Group: Cloud buyers’ requirements questionnaire by ComputerWeekly.com August 26, 2010 - (Free Research) This White Paper describes a questionnaire that will help you identify your requirements for Cloud computing in a structured way, so that you can more easily reach the best solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Business Rules Management: Meeting Evolving Business Requirements by ILOG, an IBM Company April 2008 - (Free Research) This white paper discusses a set of tools for effective business rule management. Learn how to author, deploy and manage critical business rules with greater speed and efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Roundtable: Managing IT assets and tracking total cost of ownership by ComputerWeekly.com October 2010 - (Free Research) Today’s economic climate means IT departments are under pressure to deliver both never-fail applications and service levels that meet business needs, while also reducing costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk to Service Management  - IT Service Management Strategies for Success by FrontRange Solutions Inc. December 2011 - (Free Research) Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EaglePicher Technologies Meets Huge Demand Spike With Crucial ERP Implementation by Plex Systems April 2009 - (Free Research) EaglePicher management turned to Plex Systems of Auburn Hills, MI to help initiate a manufacturing-based ERP system for its manufacturing facilities. Its new lean manufacturing abilities have enabled it to accurately determine cost and profitability by part, allowing it to become increasingly competitive, especially against offshore competitors. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Hyper-V Cloud Fast Track by Dell and Microsoft April 2011 - (Free Research) A Microsoft private cloud pools and dynamically allocates IT resources across business units. This means that IT can deploy services quickly and scale them out to meet critical needs whenever and wherever they occur—all while tracking resource usage with appropriate charges back to line-of-business owners. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Top Five Corporate Actions of 2010 White Paper by Advent Software, Inc December 2011 - (Free Research) Accounting for corporate actions accurately is one of the biggest challenges for investment managers, with significant portfolio valuation, performance and tax implications for investors. And its only going to get more challenging due to reporting requirements and mounting activity. Learn how to get a handle on the 5 most common corporate actions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Services: IT Consulting for Data Archiving by Dell, Inc. April 2011 - (Free Research) From start to finish, Dell Services can help you realize the full potential of a data archiving solution, helping you match the right technology with your specific business requirements. (DATA SHEET) VIEW ABSTRACT | GO TO

Data De-duplication Experts by Quantum Corporation June 2008 - (Free Research) Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CW+: Analyst's take: Leveraging IBM Cognos software with training by ComputerWeekly.com December 2010 - (Free Research) When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Sound Network Management Delivers Application Performance by CA Technologies. June 2011 - (Free Research) Even for experienced network managers, networked application performance is still a challenge. This expert e-guide examines the link between network management and application delivery and best practices to ensure acceptable performance for your end users. In addition, uncover the requirements for a true end-to-end network application solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESG: Enterprise Storage Priorities Emphasize Information and Efficiency by Dell Compellent January 2009 - (Free Research) Enterprise organizations must allocate increasingly-scarce budget resources to products and services that help them address key barriers to true data center efficiency—such as unabated data growth, rising storage system costs, infrastructure complexity, and increasing power and cooling requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaboration Drives Growth for Discrete Manufacturers: For Sage by Sage Software January 2012 - (Free Research) This paper takes a look at enterprise resource planning (ERP) systems and the requirements of collaboration as it relates to customer focus, innovation, and supply chain excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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