Reporting and End-User Query Tools | Budgeting, Financial Planning and Analysis | Workflow Automation | Storage Security | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Intelligence Solutions | Enterprise Performance Management/ Balanced Scorecard | Storage Management | Disaster Recovery

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HP StorageWorks SAN Virtualisation Services Platform: Simplifying Heterogeneous Storage Virtualisation by Hewlett-Packard Company December 22, 2008 - (Free Research) This report documents the results of ESG Lab testing of the HP StorageWorks SAN Virtualization Services Platform (SVSP). The enhanced high availability and disaster recovery capabilities of asynchronous remote mirroring are also presented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Interact with, Visualize, Design, and Deploy Your Data by SAP AG December 01, 2008 - (Free Research) With Crystal Reports® software from the SAP® BusinessObjects™ portfolio of solutions, you can empower end users to explore reports interactively, create compelling reports with stunning visualizations, and develop powerful data "mashups." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How It Works: InterScan™ Messaging Hosted Security Mail Tracking and Reports by Trend Micro GmbH September 15, 2008 - (Free Research) This paper outlines the reporting features in InterScan Messaging Hosted Security, as well as mail tracking, and provides sample use cases to better understand the application and value of different feature options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Road Map for Delivering BI Publisher Documents from Oracle EBS: A Guide to the Automated Delivery of Oracle E-Business Suite Documents via Email and Fax by STR Software September 2008 - (Free Research) This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

2009 ERP Report: Hospitality and Entertainment by Panorama Consulting Group November 2009 - (Free Research) This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

Customer Experience IQ Report by Vovici October 2009 - (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Gartner Report: Enterprise Managed PC Backup Services by Iron Mountain Digital January 2009 - (Free Research) In this report, Gartner examines why PC and notebook backup services are making a comeback and compares offerings from four service providers targeting midsize and enterprise customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Technology Overview: Board 7 by Board International September 2009 - (Free Research) Within one single product, BOARD offers all the functionalities needed to build any Business Intelligence and Corporate Performance Management application without the use of any programming. Its revolutionary toolkit approach provides end-users with an advanced interactive interface. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc. August 2009 - (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Leading Bank Chooses DataFlux to Create More Accurate, Complete Risk Reports by DataFlux Corporation January 2009 - (Free Research) Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Auto Club Group - AAA Attains Executive-level Visibility into Critical Application Performance by Compuware Corporation July 2009 - (Free Research) How AAA improved operational efficiency by automating performance-monitoring efforts and provided executive-level dashboards with real-time views of application performance. Also, how AAA established baselines for ongoing performance monitoring and service levels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Simplifying charting of CA-7® critical paths at Pacific Life by SEGUS Inc December 2008 - (Free Research) Read this case study to learn how Pacific Life discovered a solid reporting and charting product to reduce time spent on flowcharting their CA-7 scheduling information. Once in place, they found that it could save time in many other areas too. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Practical and Flexible IT Service Management for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automate Virtualization in Your Data Center - EMA Analyst Report by Hewlett-Packard Company December 2008 - (Free Research) This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Availability Database Solutions for PostgreSQL & Postgres Plus by EnterpriseDB Corporation November 2008 - (Free Research) Making sure mission critical databases are highly availably (HA) is the main challenge of IT departments. This paper discusses the failover and redundancy capabilities of specific HA products that can be used in conjunction with PostgreSQL, Postgres Plus, and the Oracle compatible database Postgres Plus Advanced Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

"up.time 5" by uptime software - Free 30 Day Trial! by uptime software inc. October 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Case for Investing in Business Analytics Technology by SAS Institute Inc. October 2009 - (Free Research) Tune in to this webcast – featuring insights from Dan Vesset, IDC's Vice President of Business Analytics – and learn how business analytics drives customer retention. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtual Seminar Session: The Case for Investing in Business Analytics Technology by SAS Institute Inc. October 2009 - (Free Research) This webcast -- featuring insights from Dan Vesset, IDC’s Vice President of Business Analytics – delves into why so many organizations are turning to query and reporting, advanced analytics, and data warehousing technology and services to automate and support decision-making processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Oracle Business Intelligence Suite Enterprise Edition Plus ---Technical Overview by Oracle Corporation February 2008 - (Free Research) Business intelligence (BI) needs to evolve such that it is no longer about reporting results but driving business processes. Learn how BI can bring you greater business visibility and insight to improve business performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® CLAIMS & ENCOUNTERS™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Discover How Easy it is to Troubleshoot Your Enterprise from One Central Scheduling Console by Help/Systems September 2009 - (Free Research) Read this paper to learn how to create event-driven schedules based on system events across your enterprise with Robot/SCHEDULE Enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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