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Customer Relationship Management (CRM)
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How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation
January 08, 2009 - (Free Research) The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in times of recession, provided there is a bona fide business need and the initiative can reliably be expected to create additional revenue or save money.
Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
January 26, 2009 - (Free Research) With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
June 10, 2009 - (Free Research) The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
Software as a Service Dramatically Improves CRM Success by Oracle Corporation
February 2008 - (Free Research) Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9
September 2009 - (Free Research) Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.
Online Backup FAQ by i365, A Seagate Company
October 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this podcast, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.
WAN Clustering FAQ podcast by Riverbed Technology, Inc.
October 2009 - (Free Research) Storage networks provide the link between the servers that need data and the storage systems that store that data. Too often, however, storage networks are just considered the connective tissue in the storage environment and are often overlooked when greater performance, scalability or new services are needed.
'Lights Out' IT Management -- Automate Problem Identification & Resolution by Dorado Software
September 2008 - (Free Research) Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more.
Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite
May 2009 - (Free Research) This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.
Java GUIs Developed 2.5 Times Faster with WindowBuilder™ Pro by Instantiations
March 2009 - (Free Research) When WRSystems needed to develop a Java Swing application on a tight timeline they turned to WindowBuilder Pro and "hit the ground running." They quickly developed prototype applications, which enabled them to meet a deadline without a problem.
Optimizing Citrix XenApp High Availability - A New Approach by Marathon Technologies
September 2009 - (Free Research) Many businesses today are delivering applications to users as an on-demand
service. This reduces the cost of application management and can improve
application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.
Access Control Lists (ACLs) by Global Knowledge
August 2009 - (Free Research) In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels").
Continuous File Integrity Monitoring with Minimal System Impact and No Repeat Scans by McAfee, Inc.
August 2009 - (Free Research) McAfee PCI Pro provides a comprehensive file integrity monitoring (FIM), audit trail and network configuration audit solution designed to help merchants and service providers quickly, easily and cost-effectively meet the following requirements of v 1.2 of the Payment Card Industry Data Security Standard (PCI DSS).
Email Archiving Purchasing Considerations by Iron Mountain Digital
September 2009 - (Free Research) This E-Guide will highlight the archiving options that prove to be beneficial to storage pros today, as well as the best practices to be put to use when implementing email and file archiving products.
Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc.
July 2009 - (Free Research) Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.
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