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Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com
April 24, 2012 - (Free Research) This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security.
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Making Cloud an Integral Part of Your Enterprise Storage and Data Protection Strategy by Riverbed Technology, Inc.
February 11, 2011 - (Free Research) This white paper details how organizations can leverage cloud-based storage offerings as part of their data protection plans. The paper also takes a closer look at the solutions offered by Riverbed that allow organizations to integrate cloud-based storage within solutions that address a growing set of data protection demands.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Perform Better in a Hybrid Cloud World:  Maintaining Quality by Hewlett-Packard Company
April 25, 2012 - (Free Research) Watch this final part of a four-part series on approaches to hybrid clouds to learn about maintaining quality from leading companies that rapidly incorporating private and public cloud applications into their legacy application portfolios.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mobile Applications and Security by Hewlett-Packard Company
April 25, 2012 - (Free Research) This third part of a four-part series on hybrid clouds features insight from leading companies on how to rapidly incorporate private and public cloud applications into legacy application portfolios. This particular webcast focuses on mobile applications and security.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Perform Better in a Hybrid Cloud World:  Project Execution by Hewlett-Packard Company
April 23, 2012 - (Free Research) In this second part of a four-part webcast series on how leading companies are rapidly and successfully incorporating private and public cloud applications into their legacy application portfolio you will learn about prioritizing and executing projects.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Computer Weekly - 27 March 2012: What the Budget means for IT by ComputerWeekly.com
March 27, 2012 - (Free Research) This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy.
(EZINE) VIEW ABSTRACT | GO TO

Improved Workforce Management Leads to Increased Revenue

 by Workday
February 23, 2012 - (Free Research) Your business is the sum of its parts—your inventory, your production, your marketing, your spend, and most importantly, your workforce. More than half the cost of your business can be tied to your workers—the people who deliver revenue, drive growth, and make your business perform. In today’s economy, people are the new bottom line.
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22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com
December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
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ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting the Most out of the Cloud - How IaaS and an MPLS-based Network Go Hand-in-Hand by MegaPath Inc.
December 2011 - (Free Research) Uncover the benefits of an MPLS-based network and why one will be an integral part of your cloud strategy. Learn why this technology can help you prepare for future demands and get the most out of your cloud venture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.
June 2011 - (Free Research) Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Converged Infrastructure Maturity Model: Make More Informed IT Decisions by HP & Intel
March 2011 - (Free Research) The HP Converged Infrastructure Maturity Model is part of the HP Converged Infrastructure initiative. Delivered through our unique architectural approach, it creates an environment where all resources and processes are controlled by a shared-services engine that provisions and adapts application environments to respond to business demands.
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Store Content in Context: Leverage rich metadata to efficiently store, access and distribute digital content by Dell, Inc.
April 2011 - (Free Research) Use of traditional SAN and NAS disk for secondary storage of content or data objects comes with a high price tag and tape-based systems bring their own access challenges. Dell created the DX Object Storage Platform as part of its IDM strategy to offer an affordable peer-scaling object storage architecture based on industry-standard hardware.
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Data De-duplication Experts by Quantum Corporation
June 2008 - (Free Research) Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools.
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Transforming Your Backup Through Data De-Duplication by Quantum Corporation
June 2008 - (Free Research) Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, replication, and encryption.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

First look at Oracle BPM Suite 11g by Oracle Corporation
June 2010 - (Free Research) This report takes an early look at Oracle BPM Suite 11g, and shows that it indeed goes a long way toward delivering BPM without barriers. Oracle BPM Suite 11g, part of Oracle Fusion Middleware, brings together business-driven design and robust human-centric BPM with all the IT infrastructure capabilities you would expect from Oracle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation
January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

European cross-border e-commerce by ComputerWeekly.com
January 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
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How to tackle identity management and federated identity by ComputerWeekly.com
November 2010 - (Free Research) The majority of user authentication schemes today still use userid and password. The burden to users of managing large numbers of userids and passwords has led to proposals for Federated Identity systems, where a single set of credentials can be used to authenticate with several organisations, which have agreed to work together as a federation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling virtual machine sprawl for efficient resource utilization by Dell, Inc. and Intel
April 2011 - (Free Research) Dell VIS Self-Service Creator, part of the Dell Virtual Integrated System (VIS) architecture, helps reduce virtual machine sprawl by automating the process of reducing, reusing, and recycling of compute resources in a shared virtual IT infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Scalable Cloud by Dell, Inc. and Intel
June 2011 - (Free Research) Salesforce.com is the leader in enterprise cloud computing services, enabling organizations to manage every part of the customer relationship without having to maintain expensive, in-house applications. Read this case study to learn how Saleforce.com made room for new service and customer growth with Dell's PowerEdge servers.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

BYOD and the Wireless Revolution by Avaya
December 2011 - (Free Research) BYOD and the wireless revolution are changing the modern enterprise – are you ready? This resource explores how to ready your network for BYOD in order to reap the most benefits while simultaneously maintaining control over your network and corporate assets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Application Security delivered in the cloud by Hewlett-Packard Limited
May 2012 - (Free Research) <p>Application security vulnerabilities have become the target of choice for cybercriminals, so it's vital to ensure that weaknesses are discovered and remediated right away. This webcast explores a cloud-based application testing solution that enables organizations to test the security of software quickly, accurately and cost efficiently.</p>
(WEBCAST) GO TO WEBCAST

Accelerate Deployment and Enhance Productivity with Unified Communications by Cisco Systems, Inc.
February 2012 - (Free Research) Access this resource to learn about a comprehensive unified communications solution that will help you facilitate easy collaboration every time, from any workspace.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Case Management: Making its Mark on Key Government Sectors by IBM
May 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.
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