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The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.
April 04, 2012 - (Free Research) This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc.
December 14, 2011 - (Free Research) Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.
Lack of IT Resources Constrains SMBs When Buying ERP Software by Exact Software
February 24, 2012 - (Free Research) Use this resource as a guide to selecting an enterprise resource planning (ERP) platform within your budget without the headache. Additionally, learn how a small food seasonings producer cut through the clutter to find the right ERP system and get tips for reviewing and selecting a platform for you with limited IT resources.
Defining the 21st Century salesperson by SAP America, Inc.
May 15, 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
Delivering Storage Quality of Service with Oracle Pillar Axiom 600 by Oracle Corporation
December 02, 2011 - (Free Research) The Pillar Axiom 600 system delivers business-critical, deterministic Quality of Service consistent with the business value of the application and its data. It eliminates the requirement to overbuy and under-utilize storage to buffer against application interference in a multi-tenancy shared storage system. Read this white paper to learn more.
CRM Your Salespeople Will Love by Oracle Corporation
September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Powering the Cross-Channel Customer Experience with Oracle’s Complete Commerce by Oracle Corporation
March 2012 - (Free Research) Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers. Complete Commerce can help you unify your customer's experience, personalize their journey, maximize engagement and optimize the execution along the way.
CW+: Special Report on Oracle by ComputerWeekly.com
December 2010 - (Free Research) This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010.
The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
Improving business performance through new IT service delivery models by ComputerWeekly.com
January 2011 - (Free Research) Collaborative technology can reshape relationships within organisations, across supply chains and with customers. This report looks at how trends such as cloud computing, mobility and collaboration will improve IT service delivery across all aspects of business operations.
The Connected Consumer by Oracle Corporation
October 2011 - (Free Research) There is a new customer with which every online business must contend. Armed and empowered, they are leveraging a multitude of channels and a myriad of devices to stay “connected” to their favorite sites. What makes the connected customer tick? Find out in this paper by Lauren Freedman of the e-tailing group.
Special report on EMC by ComputerWeekly.com
November 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects
crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Manufacturing ERP Software Demystified: How to Evaluate ERP Platforms by Epicor Software Corporation
May 2012 - (Free Research) This e-book will help you discover and implement the best enterprise resource planning (ERP) software for your manufacturing organization. Read this now and gain 4 tips for avoiding pitfalls in the ERP upgrade process, expert advice on the entire process, insight into SaaS versus on-premises options, 7 tips for a successful implementation and more.
Streamline IT Management to Improve Business Processes by CA Technologies.
April 2012 - (Free Research) Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.
Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
Serena Service Management: Free Trial by SERENA Software, Inc.
April 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
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