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Advanced Case Management for Smarter Energy and Utilities by IBM
October 23, 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
Data IntegrationDecision Time:AutomatedTools VersusManual Coding by DataFlux Corporation
May 29, 2012 - (Free Research) Data integration is changing, no longer relying solely on manual SQL scripts or stored procedures. Read this expert e-brief featuring insight from Rick Sherman, founder of consultancy Athena IT Solutions, and learn how automation, real-time complex event processing, data virtualization and more are altering the process forever.
Five ways to avoid security visibility failure by Q1 Labs
May 01, 2012 - (Free Research) Nothing defines failure like hitting your head against the wall the same way over and over again. Sometimes security pros have to act boldly when a security product or procedure doesn't meet expectations. This podcast explores key issues that help you determine when you need cut your losses for the sake of your organization's security posture.
S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
Ensuring High Availability for Active Directory by Quest Software
March 20, 2012 - (Free Research) This Quest Software webcast explains the symptoms of a failing or failed domain or forest. It also discusses how you can best prepare for this failure, and compares manual forest recovery procedures with a powerful automated solution.
Ensuring High Availability of Your Active Directory Forest by Quest Software
March 07, 2011 - (Free Research) This Quest Software white paper explains the symptoms of a failing or failed domain or forest. It also discusses how you can best prepare for this failure, and compares manual forest recovery procedures with a powerful automated solution. Don’t be caught without an AD forest recovery plan in place! Read this Quest white paper today.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
Amplify Customer Understanding with ERP Solutions by Advent Global Solutions Inc.
March 14, 2012 - (Free Research) Read this white paper to explore 5 key strategies to enhance customer satisfaction and discover how to leverage enterprise resource planning (ERP) technology to meet this objective.
Why Deliver Extraordinary Customer Service? by Oracle Corporation
March 21, 2011 - (Free Research) Organizations need to differentiate themselves by providing personalized and rewarding service that leverages the unique value of all customer touch points. If done well, a company can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life.
Deliver Extraordinary Customer Experience by Oracle Corporation
February 01, 2010 - (Free Research) Organizations need to differentiate themselves by providing personalized and rewarding service that leverages the unique value of all customer touch points. If done well, a company can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life. Read on to learn more.
Simplify ERP Software Upgrades with Community-Driven Development by Plex Systems
November 07, 2010 - (Free Research) This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement.
Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 10, 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.
May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies by Workday
May 29, 2012 - (Free Research) This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service.
Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated
December 14, 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
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