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Your search for keyword: Predictive Dialing Fact returned 52 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The Importance of Social Network Analysis for Communication Service Providers by Sybase, an SAP company

February 14, 2012 - (Free Research) This brief paper details the need for social network analysis (SNA), new methods for conducting it and why Sybase IQ is well-positioned to aid in the analytical queries needed to perform such analysis.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation

January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Make Healthcare Smarter with IBM Content and Predictive Analytics by IBM

March 16, 2012 - (Free Research) This webcast introduces IBM Content and Predictive Analytics for Healthcare, the first Ready for Watson solution.
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The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge

September 29, 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decision Management Systems: A practical guide to using business rules and predictive analytics by IBM

October 24, 2011 - (Free Research) In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value.
(BOOK) VIEW ABSTRACT | GO TO

Using Predictive Analytics to Overcome APM Obstacles by Netuitive

February 22, 2012 - (Free Research) Organizations are increasingly adopting application performance management (APM) to manage business services, but many are surprised with the challenges that are accompanying the benefits. In this transcript, Gartner analyst Will Cappelli shares tips and best practices for getting the most out of your APM investment through predictive analytics.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Using Predictive Analytics to Overcome APM Obstacles by Netuitive

February 17, 2012 - (Free Research) Organizations are increasingly adopting application performance management (APM) to manage business services, but many are surprised with the challenges that are accompanying the benefits. Watch this webcast to hear Gartner analyst Will Cappelli's tips and best practices for getting the most out of your APM investment through predictive analytics.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Access Control Lists (ACLs) by Global Knowledge

August 27, 2009 - (Free Research) In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels").
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Anticipate IT issues before they impact your business by Hewlett-Packard Limited

November 01, 2011 - (Free Research) In today's dynamic IT environments containing innumerable applications, CIOs are constantly searching for better ways to anticipate problems and take care of them before they negatively impact the business. Learn 5 key features and benefits of predictive analytics that can help.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com

September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMA white paper - Predictive control to real-time service delivery by Hewlett-Packard Company

November 30, 2011 - (Free Research) Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Service Health Analyzer: Decoding the DNA of IT performance problems by Hewlett-Packard Company

April 19, 2012 - (Free Research) This comprehensive white paper discusses the tools you need for assessing the health of your organization’s IT in real-time. Read on to discover how predictive analytics plus real-time service models are combined for powerful metric abilities for analyzing and preventing IT disasters.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research) This paper discusses using predictive analytics to improve customer satisfaction.
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IT Performance at the Crossroads by Hewlett-Packard Company

November 30, 2011 - (Free Research) Wouldn't it be great to have a management system that detailed your organization's performance in near real-time? Read this paper for senior IT management for an overview of the latest management system changes and additions, including sought-after predictive analytics.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Analytics Bring Organizations Closer to Their Customers by IBM

April 19, 2012 - (Free Research) Analytics offer insight and can help you make better, smarter decisions - both of which can enable positive customer experiences. In today's wide-open business environment, customers have plenty to choose from. This paper explains why using analytics to your advantage is key to fostering successful customer relationships.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security Magazine Online July/August Issue – Demystifying APT: Get the facts about this targeted threat activity by Information Security Magazine

July 21, 2010 - (Free Research) The industry has preached the need for software security and secure coding for several years now. After all, if software is designed securely from the start, it means fewer problems down the road. Read this paper now to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated

December 14, 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI Maturity and Software Selection Perspectives by SAP America, Inc.

November 30, 2011 - (Free Research) Business intelligence (BI) tools can now provide deeper analytical capability, easier use, and faster speed than ever. But exploiting this power isn't as simple as you might think. Read this white paper to learn best practices for setting up a successful BI strategy within your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building consumerised end-user services by ComputerWeekly.com

May 10, 2012 - (Free Research) This report extract from the Corporate Executive Board, presents key facts and figures on the take up of consumer technology in the workplace.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Business Forecasting: Six Design Principles for Healthier Forecasts by IBM

June 16, 2010 - (Free Research) Success depends on healthy and accurate forecasts. A rolling forecasting approach is typically helpful in developing or restoring your forecasting practices to full health. This paper from IBM offers up six principals that should be mainstays in your forecasting blueprint and also outlines an example of successful rolling forecasts in practice.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Symptoms of Forecasting Illness by IBM

April 13, 2010 - (Free Research) Your forecasting capabilities are likely lacking in some form or another. To fix this you must first recognize the problem and then implement a cure that leads to healthier predictions. This paper from IBM can help you zero in on the problem, offering up seven underlying symptoms of forecasting illness and remedies on how to overcome each one.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.

April 18, 2012 - (Free Research) This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Connected Consumer by Oracle Corporation

October 19, 2011 - (Free Research) There is a new customer with which every online business must contend. Armed and empowered, they are leveraging a multitude of channels and a myriad of devices to stay “connected” to their favorite sites. What makes the connected customer tick? Find out in this paper by Lauren Freedman of the e-tailing group.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting the Right Hosting Provider Insider Secrets That Every IT and Business Executive Should Know by Verio

December 20, 2007 - (Free Research) How can you identify the hosting company that's right for you? What are the business risks? What questions should you ask? Get the facts in this interview with Phil Shih, a research analyst at Tier1 Research, who covers consumer...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lesson #2:  Cloud application performance management (Podcast) by Hewlett-Packard Company

March 22, 2012 - (Free Research) <p>The cloud is changing the way that organizations must approach application performance management. Listen to this podcast to learn best practices for cloud application performance management.</p>
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

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