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Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc. March 2006 - (Free Research) The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

10 Essential Security Policies by Global Knowledge May 2010 - (Free Research) Writing a corporate security policy might seem complex, but ultimately it is a collection of many small policies. These ten security policies (or sub-policies) are essential to every organization, regardless of size, location, age, mission, or the product or service produced, and are presented here (in no particular order). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Return on Investment Provided by ASG's BSP by ASG Software Solutions February 2010 - (Free Research) Read this paper to learn how IT personnel costs have risen faster than hardware and software investments. IT services have not improved process-wise and still require as much manpower, if not more, to operate now as they did in the past. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Airline Personnel Fain Quick, Easy Access to Flight Information on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optimize the management of your complex IT environment by Hewlett-Packard Company October 2011 - (Free Research) Learn how WIND Hellas, a Greek telecommunications service provider, uses HP Operations Manager as a ‘single pane-of-glass’ for their entire IT environment, where many issues that were originally sent out to various IT teams for resolution are now taken care of by first-line support personnel. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc. January 2010 - (Free Research) To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint WAN Optimization And WAFS by Peer Software February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SpeakerBox Communications Case Study: Public Relations Firm Gets More from its BlackBerry Solution by BlackBerry September 2011 - (Free Research) Access this case study to learn how a company used Hosted BlackBerry® services to help monitor, manage and provision the BlackBerry smartphones used internally by its employees. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Fast Track to Service Management Success: Software as a Service by CA Technologies. September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc. November 2009 - (Free Research) What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managed Services Delivery: From Packets to Applications by Blue Coat April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

AOL transformed finance and administration services, improving efficiency and cutting costs by Hewlett-Packard Limited January 2012 - (Free Research) This case study details how HP's Finance & Administration (F&A) services helped AOL Inc. succeed. Read on to learn more about HP's F&A services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Automating User Provisioning: A User’s Perspective by Oracle Corporation April 2011 - (Free Research) Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

F&A Video: Discover the formula for better business outcomes by Hewlett-Packard Limited January 2012 - (Free Research) Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations. (VIDEO) VIEW ABSTRACT | GO TO

Achieve Greater ROI With These WFM Best Practices by Infor WFM Workbrain December 2011 - (Free Research) In this white paper, learn how Infor10 WFM (Workbrain) is delivering a wide range of business benefits to companies worldwide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Kronos Streamlines Backup, Eliminates Failures and Speeds up Restores with Quantum Scalar® i2000 by Quantum Corporation January 2009 - (Free Research) The Quantum Scalar i2000 is designed to meet the rigors of high-duty-cycle data center operations and to support the integration of next-generation disk-based backup solutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CBS eBook: Oracle Database by Oracle Corporation April 2011 - (Free Research) View this E-Book to learn how the leading database solution can lower your costs of database management and dramatically simplify your overall IT software portfolio. (EBOOK) VIEW ABSTRACT | GO TO

Automatic Service Migration in WebLogic Server by Oracle Corporation July 2008 - (Free Research) View this whitepaper and learn how Oracle WebLogic Server 10.3 adds support to the WLS Clustering infrastructure by eliminating the need for human intervention through the use of automatic migration.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Axcient makes affordable business continuity an Instant-On service for SMBs by HP and Intel February 2012 - (Free Research) This exclusive resource explains how one SMB employed a converged infrastructure to increase uptime with minimal administration. Discover how a converged infrastructure solution can help your organization improve recovery time for critical servers, reduce hardware failure rates, increase reliability, and much more! (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Secure Your Apps with Cloud Access and Identity Management by CSC July 2011 - (Free Research) SaaS applications and anywhere, anytime access add complexity and risk to identity and access management. Overcome the challenge of IAM integration across in-house and cloud based applications. Discover how to mitigate risk and simplify administration with next generation Identity and Access Management solutions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Flying in the Private Cloud: Setting IT on Auto-Pilot by Microsoft Corporation India Pvt Ltd January 2012 - (Free Research) IT today can power multiple areas of the business, but security concerns often result in IT managers spending most of their time on administration and troubleshooting.  This white paper discusses how you can put IT on auto-pilot with the private cloud to transform your IT services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Appleby Improves Stroage Utlization, Simplifies Storage Management and Gains Reliable Disaster Recovery at 50% Lower Cost by Dell Compellent September 2011 - (Free Research) Appleby, a provider of offshore legal, fiduciary and administration services, needed a disaster recovery solution that would replicate data among its geographically dispersed offices. Read this white paper to learn how they successfully implemented Fluid Data technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Cutting Backup Times from Eight Hours to Twenty Minutes at U.S. Army Command by Quantum Corporation January 2009 - (Free Research) The DXi7500 was recommended more highly than competitive offerings, and it contained everything desired in a backup solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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