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The Data Quality Ball by Pitney Bowes Business Insight
February 19, 2008 - (Free Research) This white paper explains how data quality vendors must "turn their applications inside out" and allow its elements to be called as web services within other applications to remain competitive. Group 1 has done this by re-architecting its Customer Data Quality Platform product into bite-sized pieces which can be called via web services.
Call Center Suite SearchCRM.com Product Directory by SearchCRM
February 27, 2009 - (Free Research) Before purchasing call center technology, it is critical to properly research and evaluate the vendors and products that exist in today's call center market. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the call center market.
CRM Suite Software Product Directory 2009 Edition by SearchCRM
April 13, 2009 - (Free Research) Inside this CRM Suite Software Product Directory, you'll find basic information about the major vendors in the CRM suite market and the products they sell. Each listing is accompanied by a short description and a summary including limited information about functionality and product use.
How Self-Service Scheduling Drives Business for Appointment-Based Operations by TimeTrade Systems
May 18, 2009 - (Free Research) This white paper will show how a new generation of Web-based, on-demand,
Software-as-a-Service (SaaS) solutions is helping organizations of all sizes
overcome the new macro-trends that are making it increasingly difficult for service-based businesses to run at optimal efficiency.
Empower ISV Products with Excel Reporting by Actuate
June 23, 2009 - (Free Research) This white paper discusses how e.Spreadsheet allows software vendors to enable their users with the ability to access and analyze business data from their applications which results in increased application adoption and success.
How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
Selecting an ERP Solution: A Guide by Infor
November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.
Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by SAS Institute Inc.
March 2009 - (Free Research) Anytime data crosses an organizational boundary, it should be governed. This report, sponsored by TDWI, clears the confusion of this often involved process by drilling into the business initiatives, technical implementations, and cross-functional organizational structures with which data governance intersects.
Leverage ERP for Sales & Operations Planning by IFS
January 2009 - (Free Research) Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
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