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Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc.
December 2005 - (Free Research) This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam.
CW Special Report on Microsoft by ComputerWeekly.com
November 2010 - (Free Research) This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy.
CW Special Report on IBM
by ComputerWeekly.com
April 2012 - (Free Research) <p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p>
CW Special report on Capita by ComputerWeekly.com
April 2012 - (Free Research) Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
Special report on EMC by ComputerWeekly.com
November 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
Adapt your contact center for increased customer satisfaction by inContact
January 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
Computer Weekly Special Report: Fujitsu by ComputerWeekly.com
January 2011 - (Free Research) Fujitsu has been an insular company, with a market centred in Japan. Does it have what it takes to reinvent itself as a well-represented global player, with cloud computing at its heart?
Cloud-Based Communications: Are They Right For Your Organization?
by Interactive Intelligence, Inc.
April 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
How IG Group Made 500% Performance Gain, Reduced Costs by Red Hat and HP
April 2012 - (Free Research) <p>Learn how one organization migrated to a high performance Linux operating system to see benefits like greater server capacity, increased scalability, reduced costs and more.</p>
Dell ProConsult Application Compatibility Factory Proof of Concept for Windows 7 by Dell, Inc. and Microsoft
August 2010 - (Free Research) Test, assess and report on Windows® 7 operating system compatibility with your application portfolio to help reduce project risk and shorten remediation and packaging timelines. Read this data sheet to learn about Dell Application Compatibility Factory (ACF-POC), which helps determine your organization's application compatibility with Windows 7.
Troubleshooting Made Easy In Linux by Global Knowledge
May 2009 - (Free Research) Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly.
Windows 7 Review Guide by Global Knowledge
May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
Database Consolidation onto Private Clouds by Oracle Corporation
August 2011 - (Free Research) Consolidating databases onto a private cloud is a new model for the delivery of database services. Private clouds consolidate servers, storage, operating systems, databases, and mixed workloads onto a shared hardware and software infrastructure.
Dell ProConsult Application Migration & Management by Dell, Inc. and Microsoft
August 2010 - (Free Research) Read this data sheet to learn about Dell's application migration services that include application compatibility assessment, remediation, and expert packaging using Dell's unique, global, scalable, and cost-effective factory approach.
VMware vSphere 4: The Best Platform for Building Cloud Infrastructures by Dell and VMware
April 2009 - (Free Research) VMware vSphere™, the industry's first cloud operating system, leverages the power of virtualization to transform datacenters into dramatically simplified cloud computing infrastructures and enables IT organizations to deliver the next generation of flexible and reliable IT services.
Mobile Sense series Webinar - Best Practices for a Mobility Center of Excellence by SAP America, Inc.
April 2012 - (Free Research) <p>The proliferation of different mobile devices, operating systems, suppliers and services—coupled with a lack of mobility standards—leads to complicated management and support requirements. This webcast discusses best practices for establishing mobility excellence in your organization.</p>
Oracle Solaris Operating System: Optimized for Sun x86 Systems in the Enterprise by Oracle Corporation
July 2010 - (Free Research) This document is intended as a technical guide for developers and system administrators that want to understand the precise details of how Oracle® Solaris and Oracle’s Sun x86 systems using Intel® Xeon® processor 5600 and 7500 series can improve your enterprise application solution environment.
How to use Collaboration Oriented Architectures by ComputerWeekly.com
November 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.
IT Handbook: Ten Reasons to Upgrade to Windows Server 2008 R2 by Dell and Microsoft
February 2012 - (Free Research) If your business is operating an older version of Windows Server, you may want to consider upgrading to 2008 R2. This expert e-guide showcases the top new capabilities of this operating system and offers best practices for successfully navigating your migration, no matter where you are at in the process.
SP1 for Windows 7 and Windows Server 2008 R2: What's New? by Global Knowledge
May 2011 - (Free Research) It was not your typical “Patch Tuesday” on the day that Microsoft released both the Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2 to the public at the same time. This expert white paper discusses how the two service packs complement each other by helping keep your PCs and servers on the latest support level.
Building a Highly Reliable SAN by Dell, Inc.
July 2008 - (Free Research) System reliability is a vital component in Storage Area Network (SAN) design that keeps your production environment operating and avoids data loss and downtime.
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