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Your search for keyword: On-Line Montana Decisions returned 120 results.
 
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Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
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Decision Services: The Next SOA Challenge by ILOG, an IBM Company
April 2008 - (Free Research) This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decision Management Systems: A practical guide to using business rules and predictive analytics by IBM
October 2011 - (Free Research) In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value.
(BOOK) VIEW ABSTRACT | GO TO

Dell 12G White Papers: Why Dell for Oracle Decision Support Applications by Dell, Inc. and Intel
March 2012 - (Free Research) This white paper explores the server requirements of today's critical applications and reveals key metrics used to monitor decision support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Speeding Insight, Decisions, and Action at Critical Moments of Engagement: Boosting Performance Through Business Analytics by SAP America, Inc.
August 2011 - (Free Research) This paper examines how analytics and BI can be used to get speedy insight, decisions and action at critical business moments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of BI Decision Making Now with SAP HANA and HP by SAP America, Inc.
August 2011 - (Free Research) View this on-demand Webinar with SAP and HP to learn how you can manage ever-increasing amounts of data; provide this data to business users to make critical decisions in a timely fashion; and enable true self-service business intelligence (BI) for business users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Agile Decision Services: How IBM ILOG’s Business Rule Management System Helps Organizations Deliver Fast Time to Value for Business and IT by IBM
December 2010 - (Free Research) This paper explores the challenges of trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM® WebSphere® ILOG BRMS can facilitate the alignment of IT with business and support the implementation of an ADS to provide business value within months of project adoption.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trusted Information for Enhanced Decision Making by SAP America, Inc.
May 2012 - (Free Research) Watch this video to discover how to harness the power and flexibility of SAP BusinessObjects Data Services for easy access to trusted information that fosters improved decision making and ultimately improved business performance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increasing the efficiency of case file coordination in social services by IBM
June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Crossroads in the Cloud: How IT Leaders and Business Stakeholders Make Smarter Decisions on Cloud Computing by Dell, Inc. and Intel
May 2012 - (Free Research) <p>IT leaders and business stakeholders are uniting to push forth cloud computing initiatives. Though key concerns remain, the future for the cloud looks brighter than ever. Access this white paper to explore the latest cloud trends and adoption rates.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JBoss Enterprise BRMS Overview: Business Rules and the Red Hat Open Source Way by Red Hat
April 2012 - (Free Research) <p>Read this white paper for an overview of JBoss Enterprise BRMS – an open source system that automates decisions by using simple rules development, access, and change management. Learn about the features and benefits of this system, as well as why BRMSs are important for the success of your business.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WAN Security: Making the Right Choices for an Optimized WAN by XO Communications
April 2012 - (Free Research) <p>This webinar discusses the recent trends in WAN security, new and upcoming threats, and best practices for making well-informed WAN security decisions for your enterprise.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.
November 2011 - (Free Research) Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hosting vs. In-House Implementation of Exchange 2010: It’s Decision Time by Dell, Inc. and Intel
April 2011 - (Free Research) The unified messaging capabilities included in Microsoft Exchange 2010 are making it an obvious upgrade choice for many SMBs.Working with a single vendor like Dell that provides a range of server, storage and service options allows IT departments to roll-out Microsoft Exchange 2010 environments that are tuned to corporate requirements and budgets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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