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Your search for keyword: On-Line Maintenance returned 187 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Why Third Party Data Storage Maintenance is Right for You by MSDI
July 07, 2011 - (Free Research) Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Application Development for the enterprise in the Cloud

 by Salesforce.com
April 18, 2012 - (Free Research) Explore the impact of the cloud on application design, development, management and maintenance for enterprises and for the growing mobile app market in this e-guide. Plus, find out how businesses are rethinking mobile app development.
(EGUIDE) VIEW ABSTRACT | GO TO

Application Upgrades and Service Oriented Architecture by Oracle Corporation
January 01, 2008 - (Free Research) Read this whitepaper to understand why and how SOA-enablement will reduce cost and risk of Application upgrades for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com
December 27, 2010 - (Free Research) Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What is Virtualization? by Dell and VMware
May 01, 2009 - (Free Research) In the traditional IT approach, every new software application required a new server. This added costs to every project and deployment took days to weeks. This also drove server sprawl. Watch this demo for an animated explanation of how virtualization addresses common data center challenges.
(VIDEO) VIEW ABSTRACT | GO TO

Podcast: Building High Availability Environments for Windows Server 2008 R2 by Dell and Microsoft
December 19, 2011 - (Free Research) As companies become more dependent on Web-based services, more and more of them are considering adding failover capabilities to their Windows Server 2008 R2 servers. This expert podcast explores key factors you will need to consider as you prepare to deploy Windows Server 2008 R2, including software add-ons, performance requirements, and more.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Building High Availability Environments for Windows Server 2008 R2 by Dell and Microsoft
December 22, 2011 - (Free Research) IT shops are increasingly considering failover capabilities to support critical Web-based services. This webcast looks at what factors you need to consider and tasks you must perform to successfully deploy Windows Server 2008 R2.
(VIDEO) VIEW ABSTRACT | GO TO

PureSystems: What does it mean for IT software development? by IBM
April 11, 2012 - (Free Research) <p>For any business to stay competitive, they must get their products and services quickly and in a cost-effective manner. Luckily, a new, integrated system is helping organizations accomplish this goal. Read this white paper to learn more about this advanced platform and the beneficial features it offers your IT software development team.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Data Center Performance through Virtualization of SQL Server Databases by Dell, Inc. and Intel
October 14, 2010 - (Free Research) Small and medium businesses need to support growth while wringing every ounce of value out of the investments they've already made. This paper looks at the benefits of virtualizing SQL Server databases, as well as how to get the most out of your virtual infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SaaS-based Service Management: Tailor to the Business with Ease by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ROI of Server Consolidation by Oracle Corporation
April 25, 2011 - (Free Research) In order to get funding for a significant server consolidation effort, IT professionals will have the greatest chance of success by building an ROI blueprint, delineating the costs, benefits and savings involved in the project. This white paper will discuss key considerations in assessing the ROI of server consolidation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adding Value to Disaster Recovery with Oracle's Sun ZFS Storage Appliances by Oracle Corporation
November 01, 2010 - (Free Research) The Oracle disaster recovery solution provides business continuity by replicating both the Oracle database and the entire Oracle Fusion Middleware infrastructure to a standby site. It protects the latest business data and maintains service availability during site maintenance events as well as system failures. Read on the learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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