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Your search for keyword: On-Line Device returned 140 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

2012 Mobile Threats Report by Juniper Networks, Inc.
February 29, 2012 - (Free Research) <p>The 2012 Mobile Threats Report describes how mobile malware has reached a new level of maturity, and how its threats targeting smartphones and tablets are becoming a big challenge to users, enterprises, and service providers alike.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Secure Enterprise Content Mobility by Accellion, Inc.
March 30, 2012 - (Free Research) In this asset, learn how secure enterprise content mobility can help give your employees access to critical business data anywhere, anytime, and on any device – while you can still make sure it’s safe and secure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Mobile Security Requirements for the BYOD Enterprise by Accellion, Inc.
March 30, 2012 - (Free Research) This asset explains why organizations should search beyond Mobile Device Management (MDM) policies in the workplace and implement a Mobile Content Management solution to help keep users, devices, and – most importantly – corporate data secure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

"Your Pad or Mine?" Enabling Secure Personal and Mobile Device Use on Your Network by ForeScout Technologies, Inc.
November 01, 2011 - (Free Research) In this paper, explore the increasing need to secure users and their devices requesting access to corporate networks, and uncover the necessary policies and approaches for using NAC to support guest networking and BYOD.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Jack Madden and Tom Kemp Discuss Centrify's Free Mobile Security Management Solution: Express for Mobile by Centrify Corporation
March 16, 2012 - (Free Research) Mobile device management is imperative to assuring the security of your corporate networks, applications, and data. Listen to this podcast to hear about a mobile security management solution that can help you mitigate risks while giving employees the freedom to choose which device they use in the workplace.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CW+: How to manage device lifecycles by ComputerWeekly.com
November 2010 - (Free Research) In a collaborative, de-perimeterised environment, if the device needs be trusted then the management of devices becomes critical when collaborating with another device, system or service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile banking strategies - maximise your revenues by ComputerWeekly.com
December 2010 - (Free Research) Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webinar: Testing for Mobility. Mobile Applications Testing Services by Hewlett-Packard Limited
March 2012 - (Free Research) <p>This webcast details a set of application testing services that can help you enable a secure, seamless mobile environment in your enterprise.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

New Roles, New Rules: Are Your Smart Phones Tough Enough for Work? Why Emerging Enterprise Applications Require Ruggedness, Reliability by Intermec
May 2011 - (Free Research) Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What is BYO? (And what you can do to make it happen) by Centrify Corporation
February 2012 - (Free Research) Watch today’s webcast to learn about BYO programs and how you can get your organization on its way to adopting one.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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