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Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blue Coat and SAP: Network Infrastructure Enhancements for Successful Enterprise SOA Deployments by Blue Coat May 2008 - (Free Research) This paper is based on the results of an SAP Enterprise Services Community program project, in which a number of leading network and test solution vendors and SAP teamed up to build a production-like enterprise SOA-based application landscape. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice and Unified Communication-Enabled Networks: Three Critical Considerations by Brocade Communications Systems, Inc. February 2010 - (Free Research) The multi-service, mission-critical, business-enabling campus LANneeds consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Carrier Ethernet meets new enterprise metro data center needs by Brocade Communications Systems, Inc. February 2010 - (Free Research) This pocket E-Guide takes a close look at enterprise network architectures, the applications they need to support, and what service providers need to do in order to win the business. (EGUIDE) VIEW ABSTRACT | GO TO

HiveManager Online: Less Dollars, More Sense by Aerohive Networks December 2009 - (Free Research) Read this paper to learn how HM Online is a cloud-based (Software-as-a-Service), disaster-proof wireless network management system (WNMS) designed to make a wireless network administrator's life easier. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Smaller Budgets Drive Demand for Managed WAN Services by Arrow/HP ProCurve February 2010 - (Free Research) New applications along with QoS standards are increasing demand on network availability and performance and in order to meet these requirements enterprises need to employ more monitoring and management for the WAN. This E-Guide provides shows how to leverage a managed service provider's expertise to limit the cost impact of these new requirements. (EGUIDE) VIEW ABSTRACT | GO TO

Conquering Your Top 5 Virtualization Management Headaches by Zenoss Inc. February 2010 - (Free Research) In this webcast, learn how to handle the management challenges that come with a virtualized environment. Find out how to address your top five virtualization issues, including effectively monitoring resource performance and availability. Discover ways to minimize data center disruptions for optimal performance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eGuide: Signature Vs. Anomaly-Based Behavior Analysis by TippingPoint November 2009 - (Free Research) Firewall and intrusion prevention systems across various enterprise networks routinely log hundreds of hacker attempts a day. To prevent successful attacks, two key detection approaches have evolved: signature-based and anomaly-based network behavior analysis (NBA). This E-Guide details each approach along with the pros and cons. (EGUIDE) VIEW ABSTRACT | GO TO

Presentation Transcript: Online Backup FAQ by i365, A Seagate Company November 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this presentation transcript, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

SUN SPARC® ENTERPRISE T5120, T5220, T5140, AND T5240 SERVER ARCHITECTURE by Sun Microsystems, Inc. April 2008 - (Free Research) Employing the UltraSPARC® T2 and UltraSPARC T2 Plus processors - the industry's first massively threaded Systems on a Chip (SoC) - Sun SPARC® Enterprise T5120/T5220 and T5140/T5240 servers offer breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Cloud Computing: Transforming IT by Platform Computing Corporation July 2009 - (Free Research) This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reliance Communications and Alcatel-Lucent establish an innovative joint venture leading to one of the World’s largest multivendor managed services agreements by Alcatel-Lucent November 2009 - (Free Research) India's telecom giant uses a managed services solution from Alcatel-Lucent to achieve predictable operating costs, improve competitiveness, and refocus on exceptional customer satisfaction. Read on to learn more about the benefits of managed network services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency by Alcatel-Lucent November 2009 - (Free Research) Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Guide - Service Delivery Platforms: Building the Next-Gen Network Architecture by Alcatel-Lucent September 2009 - (Free Research) Next generation services need to meet customer and carrier needs; network convergence is the technical goal, while IP transformation is the business goal. This guide addresses the challenge of planning for providers doing both at the same time and lays out a service delivery platform (SDP) and SOA roadmap to recreate the network architecture. (EGUIDE) VIEW ABSTRACT | GO TO

Case Study: Accounting Service Accelerates Business with Virtualisation by Dell, Inc. February 2010 - (Free Research) Accountancy service provider Freelance World worked with Microsoft Gold Certified Partner Indigo Technologies to replace its custom-built IT systems. Read on for the details. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Telecom Transformation E-Guide: Understanding Key Drivers by Alcatel-Lucent June 2009 - (Free Research) Only rock-solid planning will get you to next-generation network and services convergence, and this Telecom Insights guide walks you through the trends affecting the telecom services business and lays out a path to getting there. (EGUIDE) VIEW ABSTRACT | GO TO

Demo: Personalized content and Advertising by Alcatel-Lucent November 2009 - (Free Research) Charles Bahr of Alcatel-Lucent Multimedia Solutions Marketing and Christophe Senot of Bell Labs demonstrate the technologies that can be combined to create a personalized content and advertising experience across any screen. (VIDEO) VIEW ABSTRACT | GO TO

Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company February 2010 - (Free Research) The expectations of today’s mobile subscriber are driving market trends. Subscribers’ desire for personalized and converged applications and services on any device, with high quality of experience, is changing the way mobile network operators (MNOs) and their subscribers interact. Read this paper and learn the value of optimizing subscriber data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Populate Your CMDB in Four Steps by ASG Software Solutions February 2010 - (Free Research) Read this paper to learn organizations start small, and do it right, the gains achieved with their initial CMDB population will serve as a foundation for optimal data management results in other departments and other service areas. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL v3: Making Business Services Serve the Business by ASG Software Solutions October 2009 - (Free Research) Read this paper to learn it's ITIL v3 incarnation, ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the cus¬tomer view of IT than the technology view. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CDW Services: Unified Communications by CDW Corporation January 2009 - (Free Research) Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datacenter Management Optimization with Microsoft System Center by Dell, Inc. February 2010 - (Free Research) Microsoft System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments. The System Center datacenter solutions provide a range of capabilities specifically designed to ensure the health and performance of datacenter services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company February 2010 - (Free Research) To compete and succeed in a changing market, mobile service providers need to enhance their voice offerings while delivering innovative new experiences for their customers. Many companies are accomplishing this by consolidating on a single, agile platform that also allows them to launch innovative new services that go beyond voice to video. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get Personal: Capitalize On Your Subscriber Data With a Unified User Profile by Hewlett-Packard Company September 2008 - (Free Research) This white paper discusses the role of user profile management. HP’s solution for this business issue is discussed as a means of addressing the subscriber experience infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

As The Market Turns Around A Hot New Communications Service Market Emerges by Hewlett-Packard Company February 2010 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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