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The Benefits of Investing in ITIL Advanced Certification by Global Knowledge April 15, 2011 - (Free Research) Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Five Challenges to ITIL Best Practices by Global Knowledge October 2010 - (Free Research) The best practices described by Version Three of the ITIL® represent a de facto standard for IT Service Management and have become very popular in technology organizations over the last several years. This paper will explore each of these challenges, provide real-world examples of each, and present realistic methods for overcoming these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc. March 2006 - (Free Research) The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to ensure data privacy compliance in the application testing environment by Compuware Corporation October 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Get the 6 Battle-Tested Practices to Avoid Data Loss NOW! by Veeam Software January 2012 - (Free Research) Backup and restore solutions that once worked with reasonable efficacy in physical environments are in many cases ill-suited to accommodate the unique aspects of the new “virtual world”. Download this new white paper to learn the 6 battle-tested practices to avoid data loss. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City of Tucson - City Government Pursues ITIL with HP Training by HP and Intel May 2011 - (Free Research) This case study highlights how a government agency used ITIL best practices in the face of ever-tightening budgets and staff resources in order to implement a Service-Oriented Architecture (SOA) for greater agility and end-user satisfaction. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges by ComputerWeekly.com January 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc. September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: VM in the Cloud by Perimeter eSecurity January 2012 - (Free Research) Before you move services to the cloud, you must understand how the change in risk will affect your existing security strategy. View this expert resource now to gain best practices for cloud risk management and explore the importance of revisiting risk assumptions, pros and cons of aggregation, tips for pen testing cloud environments, and more. (EGUIDE) VIEW ABSTRACT | GO TO

Multi-Modal Learning by SkillSoft Corporation Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc. November 2004 - (Free Research) The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting the Right Hosting Provider Insider Secrets That Every IT and Business Executive Should Know by Verio December 2007 - (Free Research) How can you identify the hosting company that's right for you? What are the business risks? What questions should you ask? Get the facts in this interview with Phil Shih, a research analyst at Tier1 Research, who covers consumer... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Forrester: The Total Economic Impact of RTC by IBM March 2011 - (Free Research) This study provides you with a framework to evaluate the potential financial impact of IBM’s Real-time Compression solution on your organization. Read on to see how this solution tested and how it can contain the data growth in your business.  (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT Executive Forum: Assuring Application Service Quality from Start to Finish by CA Technologies. June 2011 - (Free Research) Offline testing models are becoming obsolete and meaningful metrics can only come from real-world, production environments. Organizations once solely dependent on synthetic tests are challenged to respond to this change. In this video segment, learn how to plan and deploy applications and services on time and on budget. (VIDEO) VIEW ABSTRACT | GO TO

Educational Testing Service Puts the Cloud to the Test by CSC January 2012 - (Free Research) The flexible, on-demand nature of cloud computing is extremely valuable for organizations that need large amounts of computing power for short periods of time. In this case study, learn how one education testing service utilized a cloud service to cut costs and respond to business opportunities faster. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Miercom Lab Testing Summary Report: Shortest Path Bridging Protocol by Avaya November 2011 - (Free Research) This whitepaper is a lab testing summary report of Ethernet fabrics. The study is trying to validate the advantages provided to the data center implementations by Shortest Path Bridging Mode (SPB or SPBM) protocol. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Requirements for Selecting an Application-Aware Testing Solution by Mu Dynamics April 2011 - (Free Research) Read this document as it captures the key requirements for helping you select an application-aware testing solution to effectively test the scalability, functionality and security of today’s intelligent networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare November 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics April 2011 - (Free Research) This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process. (EGUIDE) VIEW ABSTRACT | GO TO

HP Fortify on Demand - Enterprise Software Security in the Cloud by Hewlett-Packard Limited January 2012 - (Free Research) HP Fortify on Demand is a SaaS testing solution that enables organizations to test the security of software quickly, accurately, affordably, and without any software to install or manage. View this paper to get a look into how this automated on-demand service works, explore use cases, and determine if this approach is right for you. (DATA SHEET) VIEW ABSTRACT | GO TO

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