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The Business Case For Cloud Data Protection by Autonomy, an HP company (E-mail this company) November 18, 2011 - (Free Research) This white paper helps managers to build a compelling business case for deploying online data protection services rather than continuing current methods of backup and recovery – or implementing other onsite alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BoldChat Whitepaper: Proactive Chat by LogMeIn, Inc. February 06, 2012 - (Free Research) If you are unfamiliar with proactive chat or already have proactive chat software and want to learn how to make the most of it, then check out this white paper to gain a strong understanding. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Ways Malicious Code Reaches Your Private Network by Global Knowledge July 27, 2010 - (Free Research) As of 2010, there are nearly three million unique forms of known malicious code, and thousands of new ones are discovered daily. The risk of being infected is greater than ever. The following are 10 common ways malicious code reach your private network that you need to be aware of. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery Techniques for SQL Server by Global Knowledge January 23, 2009 - (Free Research) This article focuses on tools that are a part of the SQL Server application which after proper setup can prevent data loss on a record, table or database level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile payment technology - a buyer's guide by ComputerWeekly.com November 18, 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 20, 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

KineticD Security by KineticD August 02, 2010 - (Free Research) The purpose of this white paper is to demonstrate how KineticD meets and exceeds its clients' demands and expectations for the security of its online backup SaaS offering. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Ten Reasons to Embrace Workshifting by Citrix November 03, 2011 - (Free Research) With an increased demand for dynamic computing accessibility, pressure on your infrastructure is mounting. Fortunately, desktop virtualization provides a method for meeting these demands. Learn about workshifting, a new approach to end-user computing resulting from the advantages of desktop virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Social Customer Engagement Index by SAP America, Inc. July 25, 2011 - (Free Research) This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Challenges to ITIL Best Practices by Global Knowledge October 18, 2010 - (Free Research) The best practices described by Version Three of the ITIL® represent a de facto standard for IT Service Management and have become very popular in technology organizations over the last several years. This paper will explore each of these challenges, provide real-world examples of each, and present realistic methods for overcoming these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DataPower SOA Appliance Service Planning, Implementation, and Best Practices by IBM June 30, 2011 - (Free Research) This e-book will help you to better understand the effective use of the WebSphere DataPower family of appliances. It provides guidance on the best methods identified to date for building the various components that implement solutions as well as a checklist of items to consider when planning a solution. (EBOOK) VIEW ABSTRACT | GO TO

Chatham-Kent Police: Busy law enforcement agency puts important information on the frontline by BlackBerry September 16, 2011 - (Free Research) Chatham-Kent Police Service was looking for a mobile wireless solution that was a cost-effective method of putting information in the officer’s hands, while simplifying management and maintenance and meeting the stringent security protocols required to access police data. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Virtualization 101 - Part 5 Disaster Recovery by Dell and VMware December 03, 2009 - (Free Research) In this presentation transcript, learn how to implement a cost-effective, efficient disaster recovery (DR) plan with virtualization. Discover 4 different DR methods that work with virtualization to help prevent future disasters. Learn how to plan for DR by defining requirements and assigning application inventory to service levels. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Podcast: Server Virtualization 101: Part 5 Disaster Recovery by Dell and VMware December 03, 2009 - (Free Research) In this podcast, learn how to implement a cost-effective, efficient disaster recovery (DR) plan with virtualization. Discover 4 different DR methods that work with virtualization to help prevent future disasters. Learn how to plan for DR by defining requirements and assigning application inventory to service levels. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Server Virtualization 101: Part 5 Disaster Recovery by Dell and VMware December 03, 2009 - (Free Research) In this videocast, learn how to implement a cost-effective, efficient disaster recovery (DR) plan with virtualization. Discover 4 different DR methods that work with virtualization to help prevent future disasters. Learn how to plan for DR by defining requirements and assigning application inventory to service levels. (VIDEO) VIEW ABSTRACT | GO TO

Sybase IQ Accelerates Advanced Analytics by Sybase, Inc. June 21, 2011 - (Free Research) This paper discusses a smarter approach to advanced analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report: The Value of Cloud-based Email Applications by Mimecast June 01, 2011 - (Free Research) Nowhere are the benefits of cloud computing more evident than with enterprise email platforms. Take a look at this exclusive resource to discover the direct capital expense reductions embedded in cloud-based email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Essential OAuth Primer: Understanding OAuth for Securing Cloud APIs by Ping Identity Corporation June 21, 2011 - (Free Research) OAuth defeats the password anti-pattern, creating a consistent, flexible identity and policy architecture for web applications, web services, devices, and desktop clients attempting to communicate with Cloud APIs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhance Your SLA Management Approach by CA Technologies. August 15, 2011 - (Free Research) Watch this flash demonstration to see an overview of CA Business Service Insight's capabilities to govern service level agreements in order for you to manage obligations with external customers. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

Building a Best-Run Finance Organization by SAP America, Inc. June 01, 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Lifecycle Management: Breaking Down Technology Silos by CA Technologies. June 28, 2011 - (Free Research) This video demonstrates how using the same application performance management solution in each stage of an application development contributes to organization’s success by enabling all teams to speak the same language and further reducing the total cost of ownership. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Best Practices for Transforming to a Multi-Channel Contact Center by inContact January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gaining Visibility into IT Performance by Hewlett-Packard Company November 28, 2011 - (Free Research) Read this paper to discover an automated, dashboard-driven, comprehensive system— customizable at the CIO and departmental level— that provides detailed visibility into every aspect of IT performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Removing Struggle from Online Shopping: Findings from Econsultancy's Customer Experience Survey by Tealeaf November 02, 2011 - (Free Research) This is a white paper compiled of survey findings on understanding a business' online customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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