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Keeping Cool In The Data Center: A High-Efficiency Modular Solution by Alcatel-Lucent
December 10, 2009 - (Free Research) This paper examines a new approach to data center cooling known as "phase change" or "two-phase" low-pressure pumped refrigerant cooling. It details the advantages of this approach over traditional computer room air conditioning (CRAC) methods, and it identifies the specific benefits.
As the market turns around... a hot new communications service market emerges by Hewlett-Packard Company
November 22, 2009 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. Small and medium businesses (SMBs) that need enterprise-class communications services already do business with service providers. This study focuses on the factors that are driving CaaS and how service providers can take advantage of them.
As The Market Turns Around A Hot New Communications Service Market Emerges by Hewlett-Packard Company
February 08, 2010 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service
provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.
Disaster Recovery Techniques for SQL Server by Global Knowledge
January 23, 2009 - (Free Research) This article focuses on tools that are a part of the SQL Server application which after proper setup can prevent data loss on a record, table or database level.
Presentation Transcript: Virtualization 101 - Part 5 Disaster Recovery by Dell and VMware
December 03, 2009 - (Free Research) In this presentation transcript, learn how to implement a cost-effective, efficient disaster recovery (DR) plan with virtualization. Discover 4 different DR methods that work with virtualization to help prevent future disasters. Learn how to plan for DR by defining requirements and assigning application inventory to service levels.
Podcast: Server Virtualization 101: Part 5 Disaster Recovery by Dell and VMware
December 03, 2009 - (Free Research) In this podcast, learn how to implement a cost-effective, efficient disaster recovery (DR) plan with virtualization. Discover 4 different DR methods that work with virtualization to help prevent future disasters. Learn how to plan for DR by defining requirements and assigning application inventory to service levels.
Server Virtualization 101: Part 5 Disaster Recovery by Dell and VMware
December 03, 2009 - (Free Research) In this videocast, learn how to implement a cost-effective, efficient disaster recovery (DR) plan with virtualization. Discover 4 different DR methods that work with virtualization to help prevent future disasters. Learn how to plan for DR by defining requirements and assigning application inventory to service levels.
DCIG Report - Achieve Near-Real Time Backup and Recovery by FalconStor Software
September 01, 2009 - (Free Research) The question that enterprise organizations need to answer is, “Which of the many forms of disk-based data protection should they start with?” This paper will help organizations answer that question.
A Guide to Diagnosing .Net Application Errors by AVIcode, Inc.
September 2007 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks.
A Q&A on Batch Tuning - Reduce CPU and Run-Time by Expanding the Practice to the Enterprise by Software Engineering of America, Inc.
February 2010 - (Free Research) Listen to this podcast Q&A session to learn how batch tuning can enable your organization to reduce their required computing resources and run-time, ultimately saving money. Learn how to significantly gain insight into how you can improve the results of your batch tuning initiative by changing the traditional approach to batch tuning projects.
Building a Best-Run Finance Organization by SAP America, Inc.
June 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.
Learning from BPM Leaders by SAP America, Inc.
June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
Reliability Analysis of the APC Symmetra MW Power System by APC by Schneider Electric
January 2010 - (Free Research) MTechnology, Inc. (MTech) performed a quantitative reliability analysis of the APC Symmetra MW UPS. The study used techniques of Probabilistic Risk Assessment (PRA) to calculate the likelihood of over 680,000 potential failure modes.
How to Measure ROI for PC Online Backup by Iron Mountain Digital
August 2009 - (Free Research) Read this paper to learn more about how your mid-sized organization or enterprise can secure a cost – effective online backup and recovery solution, while proving significant return on investment, profitability and cost savings.
Microsoft .NET Framework and BlackBerry Applications by BlackBerry
March 2009 - (Free Research) This whitepaper provides a technical overview of how organizations can leverage Microsoft development tools and Microsoft .Net framework to create applications for the BlackBerry®platform.
The Promise of Mobile Unified Communications by BlackBerry
January 2009 - (Free Research) Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand.
Optimizing Managed Service Delivery With Secure Application Acceleration by Blue Coat
December 2008 - (Free Research) This whitepaper will examine the trends and challenges associated with web-based services and MSPs, and will identify the best way to optimize network and application performance and security. We will look at today's best practices and examine how Blue Coat Systems is addressing requirements with an integrated solution.
IT Briefing: Client Virtualization - The What, Who, Why, and Why Nots by Dell and VMware
January 2010 - (Free Research) In this IT Briefing, learn how to utilize virtual desktop infrastructure (VDI) technology to enhance desktop flexibility and IT agility. Discover how to deploy and manage your desktop infrastructure effectively. Learn how VDI technology enables you to consolidate virtual desktops while managing your entire desktop not just applications.
Business on the Move: Building a Successful Mobilisation Strategy by Sage (UK) Limited
March 2010 - (Free Research) Making your workforce mobile is about making them customer centric 24/7. A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn about the mobile market, benefits of mobility, and practical considerations.
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