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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
MAX Version 5.0 by Exact Software
March 16, 2009 - (Free Research) MAX offers significant depth and breath of functionality for manufacturing companies that require MRP Planning, Capacity Planning, Forward and Backward Traceability, and Integrated Engineering Change Control.
Developing A Universal Approach To Cleansing Customer And Product Data by SAP America Inc
June 02, 2009 - (Free Research) Data quality has always been an important issue for companies, and this
is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
Biometric Time Clock III by GHG Corporation
GHG's Biometric Time Clock III is a time and attendance terminal that utilizes the latest proven fingerprint recognition technology.
One: Oracle News for Midsized Organizations Issue 5 by Oracle Corporation
June 04, 2009 - (Free Research) In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
Faster ROI with Application Solution Adoption by Oracle Corporation
December 2008 - (Free Research) The Advanced Customer Services End User Survey Diagnostic (EUSD) is a tool that helps you identify the source of adoption challenges by using direct feedback from your end users.
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