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The New BlackBerry Technical Support Services by BlackBerry
August 14, 2009 - (Free Research) Watch this webcast to learn about the new support programs from BlackBerry® Technical Support Services which are designed to keep pace with the changing mobility needs of any organization whether you're just beginning to grow your BlackBerry® deployment or have come to rely on it as mission critical.
Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 01, 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
Fast, Affordable SAP for Mid-market Chemicals: Advance your Business Agility by Atos Origin
November 2009 - (Free Research) This product brochure highlights how mid-market Chemicals companies now have a full SAP solution specifically designed for them through the collaboration of Atos Origin and SAP. The solution is a rapid implementation of SAP and ongoing support services with per-user pricing that fits the budget of this target market.
Meeting Storage Management Goals with HP Proactive Select by Arrow/HP
October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution.
Protect Your Company, Freeing Up Time for Your Business by Panda Security
September 2009 - (Free Research) By complementing a solid technological approach with an additional protection strategy and the best support services, Global Business Protection offers your company peace of mind, so you can focus on what is really important for your company.
Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America Inc
January 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
REDUCING COSTS THROUGH BETTER SERVER UTILIZATION by Sun Microsystems, Inc.
March 2009 - (Free Research) Keeping datacenters agile is key as IT organizations support dynamically changing business priorities and cope with economic pressures. By consolidating systems onto the latest server technology and taking advantage of virtualization techniques, enterprises can optimize datacenter efficiency, gain flexibility, and reduce operating costs.
Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc
June 2009 - (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold
July 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running.
Leveraging Integration to Weather the Economic Storm by Information Builders
June 2009 - (Free Research) This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes.
Service Availability Tool by Fluke Networks
November 2009 - (Free Research) The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more.
"up.time 5" by uptime software - Free 30 Day Trial! by uptime software inc.
October 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability.
Visibility and Optimization for Networked Applications by Blue Coat
April 2009 - (Free Research) Critical applications need to move at the speed of business. Blue Coat PacketShaper provides WAN Optimization functionality through a series of modules-- monitoring, shaping and compression. Check out this data sheet for more details.
7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc.
October 2009 - (Free Research) Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk?
How to Measure ROI for Online PC Backup and Recovery by Iron Mountain Digital
August 2009 - (Free Research) This White Paper helps managers to build a compelling business case for deploying online data protection services rather than continuing current methods of backup and recovery – or implementing other onsite alternatives.
Aligning Lean Six Sigma, Business Process Management and SOA to Accelerate Results by IBM
February 2009 - (Free Research) There has never been a more important time to uncover process waste, reduce non-value adding activity, and increase productivity. Accelerate results by aligning Lean Six Sigma, BPM and SOA. Find out more about best practices, the value of measures and monitoring, and how to get started in this webcast.
What is Your Recession Sales Strategy? by Oracle Corporation
January 2009 - (Free Research) This study measures the effects of the recession on sales organizations and found that the mainstream response to the challenge of selling through a recession be generally off target.
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