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HP Business Service Management by Hewlett-Packard Company
February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
Evaluation of managed print service suppilers by ComputerWeekly.com
January 2011 - (Free Research) In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Is There Life After Requirements? Tools That Support Business Process Improvement by Global Knowledge
July 2010 - (Free Research) So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements.
With Enhanced POWER7 Systems, IBM Raises the Ceiling, Again by IBM
March 2012 - (Free Research) This white paper outlines the current marketplace for UNIX systems on specialized architectures, outlining the challenges faced by CIOs who need a reliable vendor for their mission-critical data center. It examines the features and strengths of IBM's AIX on POWER7.
How to Accurately Detect and Correct Packet Loss by Silver Peak
December 2010 - (Free Research) <p>This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.</p>
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft
November 2009 - (Free Research) Watch this webcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility.
Cloud-based services drive healthy revenue growth for Dutch application service provider by HP & Intel
October 2011 - (Free Research) Learn how PinkRoccade Healthcare (PRH) implemented a SaaS-based infrastructure to facilitate a high-speed and trustworthy deployment of healthcare applications that use cloud-based services. PRH made substantial improvements through the use of cloud-based services to advance system management, resource allocation, and achieve data protection.
Improve Your Top and Bottom Line with HCM by Workday
February 2012 - (Free Research) According to the Aberdeen Group, companies with human capital management reporting and analytics solutions in place achieved an 11% or more profit increase in 2011 as well as a 6% improvement in revenue per employee. Read this report to understand how this technology can help you improve top- and bottom-line performance and better manage costs.
Empower IT with an Enterprise Network Management Portfolio by Cisco Systems, Inc.
January 2012 - (Free Research) This is an outline of the features and benefits of a portfolio of management products to help your IT department more effectively manage their networks and the services delivered.
BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
Sybase Mobility Guide - a downloadable book by ComputerWeekly.com
March 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.
Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc.
March 2006 - (Free Research) The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid.
Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated
December 2011 - (Free Research) This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.
Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
BI with SQL Server 2008 R2 by Dell, Inc. and Intel
August 2010 - (Free Research) SQL Server 2008 R2 has been labeled a BI release because of its new features for business intelligence. In this interactive classroom, industry expert Don Jones explains the improvements made to existing SQL Server BI features like SSRS. Learn about the benefits of self-service BI and Master Data Services. Then take a quiz to test your knowledge.
Implementing On-Demand Services Inside the Intel IT Private Cloud by Dell, Inc. and Intel
March 2011 - (Free Research) By instituting a hosting automation framework that includes entitlement, quotas, transparent measured services, and data-driven business logic, Intel is establishing a true enterprise private cloud that provides a consumer-focused self-service portal. Download this white paper now to learn more.
Distributed Denial of Service Attacks Aim to Disrupt Your Network and Operations by IBM
January 2011 - (Free Research) With the increasing recurrence and sophistication of DDoS attacks on federal government networks, websites and other internet services, strong preventive measures are warranted. Read this white paper and see how leading IBM security experts can help you preempt and mitigate these malicious DDoS attacks on your federal agency.
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