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Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.
April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Mobile location-based services gaining ground by ComputerWeekly.com
November 2010 - (Free Research) From the turn of the millennium until the end of 2007 MLBS (Mobile Location Based Services) had promised much, but delivered very little in terms of commercial applications. Even in Japan and South Korea, the most advanced markets for commercial MLBS, usage was disappointing.
Computer Weekly - 28 February 2012: Taking UK government into the cloud by ComputerWeekly.com
February 2012 - (Free Research) This week's edition asks, now that the the G-Cloud store is up and running, will the government's cloudstore transform the market for public sector IT buyers and suppliers? It also examines research that has indicated OS upgrades will attract a significant chunk of investment this year.
Defining the 21st Century salesperson by SAP America, Inc.
May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
Building the Contact Center of the Future by inContact
May 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
ACG Research Market Impact Report on ACX Series Universal Access Routers by Juniper Networks, Inc.
February 2012 - (Free Research) <p>Uncover the details of Juniper’s ACX Series Universal Access Routers, which can help extend the core/edge of IP/MPLS solutions to deliver end-to-end manageability, provide low-cost access, and meet the needs of both fixed and mobile operators.</p>
Bell Rings in Improved Customer Address Information by DataFlux Corporation
February 2011 - (Free Research) Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings.
vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
The mobile print enterprise by ComputerWeekly.com
February 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy.
Closing the print security gap by ComputerWeekly.com
November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.
Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
Mobile messaging is the key to connecting communities by ComputerWeekly.com
November 2010 - (Free Research) Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.
4G mobile phone (LTE) opportunities for employers by ComputerWeekly.com
November 2010 - (Free Research) This Whitepaper is based on Juniper Research’s August 2010 report entitled: “4G LTE Hardware Opportunities: Subscribers, End User Devices & Vendor Strategies 2010 – 2015”.
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