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CW+: Quocirca Report: A gift from IT to the business by ComputerWeekly.com
July 29, 2010 - (Free Research) IT managers that fail to embrace on-demand services will hold back the organisation they are supposed to be supporting. Such services can save costs within IT, as well as provide new capabilities to the business that have previously been unavailable or unaffordable.
eBook: 100 SOA Questions by IBM
March 01, 2011 - (Free Research) This book serves as an exhaustive guide to the SOA implementation journey, providing answers to 100 questions on topics ranging from the basics to highly specific areas like governance and information management.
An On-Demand Sourcing Solution for Rapid and Sustainable Savings by SAP America, Inc.
May 31, 2011 - (Free Research) Many procurement organizations struggle to meet savings goals with an overworked staff using time-consuming, manual processes or outdated systems. Read this paper to learn how to better collaborate with key stakeholders, qualify suppliers, ensure a competitive bidding process, and negotiate contract terms with suppliers.
The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
When Evaluating e-Sourcing Solutions, Consider On Demand (SAP Insider Article) by SAP America, Inc.
December 2009 - (Free Research) Between 25% and 50% of most companies’ revenue goes toward purchasing goods and services, so the ability to keep these costs down is paramount. Applying strategic sourcing methodologies to pinpoint spend categories and select qualified suppliers allows organizations to reduce expenses and positively impact the bottom line.
Inventory Optimization for the Consumer Products Industry by IBM
May 2012 - (Free Research) Access this resource to discover an inventory optimization strategy that improves service levels and reduces working capital costs through improved inventory planning, adjusts inventory levels through tested planning methods, and facilitates coordinated inventory planning for the entire consumer products supply chain.
Leveraging the Cloud to Rapidly Develop Services by Hewlett-Packard Company
May 2012 - (Free Research) <p>This video discusses how one non-for-profit organization set out to improve the way they delivered services to users. Learn how the cloud helped them to cost-effectively achieve this goal and enabled them to provide significant advantages to their customers.</p>
Manufacturing IT Best Practices: Supply Chain Management by SearchManufacturingERP
March 2012 - (Free Research) As supply chains extend across the globe and their complexity increases, manufacturers are learning that the right software can be a key component of successful supply chain planning and execution. Read this expert e-book to find tips and best practices for supply chain management (SCM).
Cloud Computing Use Case: Improving Supply Chain Visibility by Hewlett-Packard Company
May 2012 - (Free Research) Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
What Every IT Manager Needs To Know About Project Management by Global Knowledge
May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.
April 2012 - (Free Research) This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Serena Service Manager: Demo by SERENA Software, Inc.
April 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Serena Service Management: Free Trial by SERENA Software, Inc.
April 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
12 Criteria to Help Make Your Next ERP Replacement Your Last
by Epicor Software Corporation
January 2005 - (Free Research) Learn twelve criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives.
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