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Hyper-V Cloud Fast Track by Dell and Microsoft
April 07, 2011 - (Free Research) A Microsoft private cloud pools and dynamically allocates IT resources across business units. This means that IT can deploy services quickly and scale them out to meet critical needs whenever and wherever they occur—all while tracking resource usage with appropriate charges back to line-of-business owners.
Cloud Computing Use Case: Improving Supply Chain Visibility by Hewlett-Packard Company
May 09, 2012 - (Free Research) Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.
Airline IT Trends Survey by ComputerWeekly.com
June 24, 2010 - (Free Research) For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.
The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
Insurance Providers Accelerate Business Performance with Sybase IQ by Sybase, an SAP company
August 2011 - (Free Research) In today’s market, healthcare insurance providers face unprecedented challenges. Customer demands have never been greater and regulatory pressures have never been more pervasive. Access this white paper to learn about a server for data warehousing and analytics that supports complex queries and reporting.
Offsite Tape Vaulting: Secure, Offsite Data Backup and Quick, Reliable Recovery by Iron Mountain
February 2012 - (Free Research) Check out this brief white paper to learn about an offsite tape vaulting service that enables your organization to quickly recover your data in the event of a disaster or unplanned downtime, and also enables you to track where your backup tapes are at all times (i.e. in transit, handling/storage, etc.). Read on to learn more.
Virtualized Enterprise Storage for Flexible, Scalable Private Clouds by Dell, Inc.
April 2012 - (Free Research) <p>Featuring a virtualized, enterprise storage architecture and tight integration with VMware software, the Dell Compellent Storage Center SAN helps boost IT agility by efficiently scaling to meet the needs of growing private cloud deployments. Read this white paper to learn more.</p>
BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
Brady Corporation: Simplifying the SAP® Landscape with Fax as a Service by Esker Inc.
April 2012 - (Free Research) Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth.
How to Dramatically Speed Accounting and Business Processes by Exact Software
March 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
Adapt your contact center for increased customer satisfaction by inContact
January 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
SOA Governance - Framework and Best Practices by Oracle Corporation
December 2011 - (Free Research) Download this white paper to learn how establishing a proper system of service-oriented architecture (SOA) governance can make a difference during implementation.
Trust and security in the cloud by ComputerWeekly.com
February 2011 - (Free Research) This study from analyst Freeform Dynamics gives guidance on security for organisations considering Software as a service.
Applied Desktop Virtualisation by ComputerWeekly.com
January 2011 - (Free Research) This analyst report from Freeform Dynamics gives helpful advice for companies embarking on Desktop Virtualisation projects.
The impact of Cloud on IT by ComputerWeekly.com
July 2011 - (Free Research) This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.
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