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Your search for keyword: Interactive Procedures returned 26 results.
 
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Interactive Classroom: Tape and Tape Vaulting by Iron Mountain
February 27, 2012 - (Free Research) This interactive classroom is designed to help get you up to speed on the latest in tape technology developments within the storage media market. Discover criteria for choosing an offsite tape storage service, the evolution of LTO, what you need to know about tape archiving and more.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Interactive Classroom: Automating Disaster Recovery with Virtualization by Dell, Inc.
March 28, 2012 - (Free Research) Virtualization has introduced technologies that allow for a more efficient and simple restoration of data and services after a disaster. In this interactive classroom, we cover what you need to know about implementing a disaster recovery strategy, taking advantage of DR tools and setting processes and policies.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Webcast: Five Levels of Embedded BI by Jaspersoft
April 16, 2012 - (Free Research) This webcast discusses the five levels of embedded BI and how your organization can take advantage of each one of them to improve processes and make better business decisions.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.
January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 5 Ways to Make IVR Work For You and Your Customers by inContact
January 18, 2012 - (Free Research) This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adapt your contact center for increased customer satisfaction by inContact
January 20, 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
(VIDEO) VIEW ABSTRACT | GO TO

Five ways to avoid security visibility failure by Q1 Labs
May 01, 2012 - (Free Research) Nothing defines failure like hitting your head against the wall the same way over and over again. Sometimes security pros have to act boldly when a security product or procedure doesn't meet expectations. This podcast explores key issues that help you determine when you need cut your losses for the sake of your organization's security posture.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Ensuring High Availability for Active Directory by Quest Software
March 20, 2012 - (Free Research) This Quest Software webcast explains the symptoms of a failing or failed domain or forest. It also discusses how you can best prepare for this failure, and compares manual forest recovery procedures with a powerful automated solution.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Ensuring High Availability of Your Active Directory Forest by Quest Software
March 07, 2011 - (Free Research) This Quest Software white paper explains the symptoms of a failing or failed domain or forest. It also discusses how you can best prepare for this failure, and compares manual forest recovery procedures with a powerful automated solution. Don’t be caught without an AD forest recovery plan in place! Read this Quest white paper today.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Case Management for Smarter Energy and Utilities by IBM
October 23, 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI with SQL Server 2008 R2 by Dell, Inc. and Intel
August 12, 2010 - (Free Research) SQL Server 2008 R2 has been labeled a BI release because of its new features for business intelligence. In this interactive classroom, industry expert Don Jones explains the improvements made to existing SQL Server BI features like SSRS. Learn about the benefits of self-service BI and Master Data Services. Then take a quiz to test your knowledge.
(RESOURCE CENTER) VIEW ABSTRACT | GO TO

Sybase IQ Accelerates Advanced Analytics by Sybase, an SAP company
May 05, 2011 - (Free Research) This interactive webcast explores how Sybase IQ has a growing partner ecosystem that enables customer to create comprehensive advanced analytics solutions that are easy to acquire, integrate, and implement. Enable your business to analyze, compete, and deliver above the competition.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards® by Advent Software, Inc
April 23, 2010 - (Free Research) Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid.
(WHITE PAPER) GO TO WHITE PAPER

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation
January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Operations Orchestration Software -- Reduce Operational Costs by Automating Routine IT Tasks by Hewlett-Packard Company
March 01, 2011 - (Free Research)   Learn how HP Operations Orchestration helps reduce operational costs and improve service quality by automating routine IT tasks, such as repetitive maintenance, change provisioning and incident resolution.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects
crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Simplify ERP Software Upgrades with Community-Driven Development by Plex Systems
November 07, 2010 - (Free Research) This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The business benefits of switching to mobile TV by ComputerWeekly.com
November 22, 2010 - (Free Research) Over the past two years, the mobile TV landscape has changed dramatically.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

Enterprise-Class Performance Monitoring and Analysis for Modern IP Networks by Cisco Systems, Inc.
December 30, 2011 - (Free Research) This whitepaper aims to help you realize the essentials for monitoring, analyzing, and optimizing in today’s IP networks and how a network performance monitoring and analysis solution can help you get the job done.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Cloud-Based Communications: Are They Right For Your Organization?

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

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