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Improving Service in Volatile Markets by Microsoft
September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes.
Realize better business outcomes and improved service performance by Hewlett-Packard Limited
December 2010 - (Free Research) Looking for a better way to manage finance and accounting business processes? Access this resource to discover how outsourcing to HP could reduce your finance and accounting costs by more than 30%, while improving service performance.
Increasing the efficiency of case file coordination in social services by IBM
June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
A Modern Approach to Infrastructure Automation
by HP
October 2011 - (Free Research) This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals.
Why ITIL® is Important by Global Knowledge
April 2012 - (Free Research) Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Government Department saves millions in one of the world's largest modernizations by HP
October 2011 - (Free Research) This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
Virtualization reduces costs and complexity for mid-sized businesses by IBM and Intel
June 2011 - (Free Research) Virtualization is not just for large enterprises. It can also be a key strategy for small and mid-size businesses. This paper explains virtualization, its benefits for mid-sized business and how IBM’s virtualization strategy can help these companies reduce costs, improve services and simplify management.
IBM System X Family Brochure - IBM System x rack and tower servers by IBM and Intel
June 2011 - (Free Research) If you’re looking for ways to create a dynamic infrastructure, look no further. This brochure shows how IBM System x and BladeCenter servers help to deliver an infrastructure that reduces operating costs, manages present and future risk, and improves services.
Leveraging the Cloud to Rapidly Develop Services by Hewlett-Packard Company
May 2012 - (Free Research) <p>This video discusses how one non-for-profit organization set out to improve the way they delivered services to users. Learn how the cloud helped them to cost-effectively achieve this goal and enabled them to provide significant advantages to their customers.</p>
Virtual Environments or Cloud Computing? The Best Choice for SMBs by Dell and VMware
January 2011 - (Free Research) There is a clear financial case that favors SMB adoption of virtual environments or cloud computing. The decision of which strategy to choose is less clear simply because the stakes are so high. This paper compares both strategies and point out the best option for SMBs.
Dell EqualLogic™ PS Series and Microsoft WS2008 Hyper-V by Dell | EqualLogic
December 2008 - (Free Research) The Dell EqualLogic™ PS Series can provide a fully virtualized storage infrastructure that delivers high availability, resiliency, flexibility, and scalability that is simple and cost-effective to deploy, manage and grow.
Strategy Guide to Converged Infrastructure in Government by HP & Intel
October 2011 - (Free Research) There are many challenges associated with consolidating branch locations, in efforts to save money and increase effectiveness. Learn how merged government branch offices can properly cut costs and increase efficiency utilizing HP’s Converged Infrastructure.
The Business Value of Post Warranty Contracts by Hewlett-Packard Company
November 2011 - (Free Research) <p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p>
Cloud Computing Use Case: Improving Supply Chain Visibility by Hewlett-Packard Company
May 2012 - (Free Research) Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.
Inventory Optimization for the Consumer Products Industry by IBM
May 2012 - (Free Research) Access this resource to discover an inventory optimization strategy that improves service levels and reduces working capital costs through improved inventory planning, adjusts inventory levels through tested planning methods, and facilitates coordinated inventory planning for the entire consumer products supply chain.
Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.
April 2012 - (Free Research) <p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>
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