M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.

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Why Human Resources (HR) Organizations Use Workforce Management to Impact Productivity & Performance by Infor March 2008 - (Free Research) Learn how to improve workforce productivity and business performance by focusing on front line people processes and enhancing the strategic value of human resources (HR). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company) November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Putting the Relationship Back in Relationship Marketing - Driving Value through Customer Engagement and Advocacy by SAP America Inc March 2008 - (Free Research) Read this paper to learn how managed customer engagement is a critical path to promoting advocacy for your brand and driving business results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Ross Enterprise September 2008 - (Free Research) In this paper, you will learn about the different categories of customization and the role a flexible architecture plays in being able to customize with ease, as well as flexibility’s importance in deploying, upgrading, and integrating your CRM system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power of Remote Support in Battling Today's Top Customer Support Issues by Citrix Online - GotoAssist May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 2008 in Manufacturing Benchmark Report by Infor September 2008 - (Free Research) This report explores feedback provided by over 1200 manufactures, and aims to server as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Management Report (Aberdeen Group) by Shunra Software October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Best Practice Guidelines for SAP Solutions on VMware® Infrastructure by VMware and Intel October 2008 - (Free Research) This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Breakaway BPM - A New Era of Business Process Management by Metastorm February 2008 - (Free Research) This white paper explores how to effectively invest in a Business Process Management initiative. Learn how to gain the real-time visibility necessary for complete lifecycle process management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming the Challenges of Green Procurement through eProcurement by Dimension Data Global October 2008 - (Free Research) This eBook explains nine eProcurement best practices and demonstrates how they will help you reduce environmental waste and implement and manage your Green purchasing programme. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supply Chain Function Tips for Pharmaceutical Manufacturers by CDC Software - Ross Enterprise October 2008 - (Free Research) This paper helps pharmaceutical manufacturers understand how supply chain functions such as demand and inventory planning can positively impact their overall operations and bottom line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Delivery: Making Desktop Virtualization Work by Citrix August 2008 - (Free Research) This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integration Appliances - Simplify Software as a Service (SaaS) Integration by Cast Iron Systems March 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Email Marketing Refreshes by Bronto Software October 2008 - (Free Research) This whitepaper will detail seven refreshes that will quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren’t aware you were missing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Value Analysis of Autodesk Topobase in Utilities by Autodesk November 2008 - (Free Research) This study details the business benefits of using Topobase within utilities, and it also outlines industry trends that drive utilities toward integrated information management platforms like Topobase. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems February 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Go Green and Increase Profitability with Virtual Contact Centers by Avaya Inc. June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing—in the lead management process. It takes a look at best practices for nurturing leads in today’s competitive business environment, and offers advice for implementing a lead-nurturing program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software September 2008 - (Free Research) In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AntiPhishing Solutions: Prevent, Detect and Shut Down Phish Attacks -- Fast by MarkMonitor October 2008 - (Free Research) AntiPhishing Solutions is an integral part of the MarkMonitor Brand Protection Platform. Learn how to combat sophisticated attacks such and discover a three-pronged approach to protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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