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Benefits of Outsourcing with Verio by Verio
January 29, 2010 - (Free Research) Leveraging an experienced IT infrastructure service provider like Verio, off-loads the time, resources, and attention to non-core business functions. Read this whitepaper to learn 10 key benefits of outsourcing your IT infrastructure or SaaS platform with Verio.
Outsourcing backup: Questions to ask your vendor by 3X Systems
November 2009 - (Free Research) How does outsourcing fit into your business strategy? Outsourcing your backup data can be a convenient and reliable method of handling backups if you select the right vendor and ask the right questions. This podcast covers some of the questions you should ask any potential vendor before you sign on the dotted line.
Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation
September 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Virtual Private Clouds Explained with Randy Bias by Surgient
January 2010 - (Free Research) In this expert podcast, cloud computing pioneer Randy Bias discusses virtual private clouds and how they work. Learn about general adoption policies for the virtual private cloud and why they are or are not being used today. Find out how this technology could develop in the future and how to enhance your cloud infrastructure.
A Standard Approach to Process Documentation by Lombardi Software
December 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
eGuide: 7 Security Questions to Ask Your SaaS Provider by Panda Security
November 2009 - (Free Research) Outsourcing an application means your organization relinquishes some control. In this article Heather Clancy will offer seven questions that you should resolve with your provider before investing in SaaS.
Next Generation ALM: Collaborative Software Development on Demand by CollabNet
June 2009 - (Free Research) CollabNet is the standard for on-demand collaborative software development networks. CollabNet software and services help distributed enterprises reduce costs and speed development by bringing their people, ideas, processes, and development partners together in one Web-based collaborative development platform.
Delivering Operational Excellence with Innovation by SAP America, Inc.
January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.
Weighing your call center hosting options by inContact
December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
Blueprint 30-day trial by Lombardi Software
December 2009 - (Free Research) Blueprint is designed to be easy-to-use and collaborative so that a wide range of stakeholders can work together synchronously or asynchronously to map, refine and improve processes.
Workflow vs BPM 2009 by Lombardi Software
December 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.
Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google Apps
February 2009 - (Free Research) This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"?
Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps
January 2009 - (Free Research) This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users.
Beyond Boundaries: A New Role in Finance in Driving Business Collaboration by SAP America, Inc.
June 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.
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