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Software as a Service Dramatically Improves CRM Success by Oracle Corporation
February 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Winning the War for Talent in the High-tech Industry by SAP America Inc
January 2009 - (Free Research) Human capital management (HCM) is becoming a priority for high-tech senior executives. The workforce is not only a source of competitive differentiation, but also the key to accomplishing a number of strategic goals such as product and service innovation and process improvements. This SAP Executive Insight addresses key questions.
Why Are Organizations Turning to Self-Scheduling by TimeTrade Systems
May 2009 - (Free Research) Find out how government organizations and private businesses all over the US are replacing their out-of-date legacy systems and administrative practices with TimeTrade System's 'Self-Scheduling' solution to dramatically cut administration costs, increase productivity, efficiency and customer satisfaction.
Application Performance Brief: Oracle Applications by Blue Coat
January 2007 - (Free Research) Oracle Applications are a collection of enterprise business applications, including ERP, SCM, and CRM applications, all utilizing Oracle's core relational database management system technologies.
Mobile Sales Force at Growing Company Benefits from Mobilizing CRM Information to the Field by BlackBerry
February 2009 - (Free Research) Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working...
Customers Discuss Oracle Database 11g by Oracle Corporation
December 2008 - (Free Research) Why are customers switching to Oracle Database 11g? Listen as customers from Mobiltel, Warner Music, 3n, and Dell discuss the features and improvements that made them switch.
Leveraging the Talent Supply Chain for a Competitive Advantage by SAP America Inc
January 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.
Biometric Time Clock III by GHG Corporation
GHG's Biometric Time Clock III is a time and attendance terminal that utilizes the latest proven fingerprint recognition technology.
Sybase IQ: The Smart Approach to Analytics by Sybase, Inc.
June 2009 - (Free Research) Sybase CTO Irfan Khan speaks about the features, the benefits, and the future of the world's leading column-based analytics server in this first-hand look at the latest release of Sybase IQ.
One: Oracle News for Midsized Organizations Issue 5 by Oracle Corporation
June 2009 - (Free Research) In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
Driving IT help desk efficiency with customer-centric remote support by Citrix Online - GotoAssist
May 2008 - (Free Research) Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.
The Future of the Business Analyst by IBM
March 2009 - (Free Research) Join Ashok Reddy, a Director of Product Delivery Organization at IBM Rational, to examine the changing role of business analyst at IBM and discuss how this pivotal role is helping to drive more effective product and project delivery and keeping teams aligned to the business outcomes.
Client Relationship Management for Asset Managers by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research) This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.
Lean Across the Enterprise: Using Lean Manufacturing Techniques to Leverage ERP Investments by Exact Software
October 2008 - (Free Research) What is Lean Technology? In these economic times, people look at the belt-tightening exercises they've performed to reduce expenses across their enterprises and declare, "We're already lean! How can we get any leaner?" In truth, Lean Manufacturing goes far beyond cost reduction and is actually grounded upon the elimination of waste.
Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by SAS Institute Inc.
March 2009 - (Free Research) Anytime data crosses an organizational boundary, it should be governed. This report, sponsored by TDWI, clears the confusion of this often involved process by drilling into the business initiatives, technical implementations, and cross-functional organizational structures with which data governance intersects.
Dealing with Specific Types of Difficult People by Global Knowledge
October 2008 - (Free Research) One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.
Madness? Mergers, Acquisitions, and Divestitures by SAP America Inc
October 2008 - (Free Research) This paper discusses why failure happens and how to prevent it by following the overriding best practice in successful acquisitions, mergers, and divestitures: preparedness.
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