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General Guidelines for Building Effective Service Catalogs by Global Knowledge
December 06, 2011 - (Free Research) In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.
vokeStream Market Snapshot: Automated Testing of Networks and Connected Devices by Fanfare
November 16, 2007 - (Free Research) Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market.
The Connected Consumer by Oracle Corporation
October 19, 2011 - (Free Research) There is a new customer with which every online business must contend. Armed and empowered, they are leveraging a multitude of channels and a myriad of devices to stay “connected” to their favorite sites. What makes the connected customer tick? Find out in this paper by Lauren Freedman of the e-tailing group.
Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust
March 22, 2011 - (Free Research) This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS).
How to create inherently secure communications by ComputerWeekly.com
November 10, 2010 - (Free Research) In earlier times, if an enterprise presumed it had control over its network, and if it had few external connections or communication, it was feasible that the connections between operational computers probably were not an unacceptable risk.
MPLS VPN Tutorial: What you should know by XO Communications
March 14, 2012 - (Free Research) In this expert E-Guide from SearchEnterpriseWAN.com, explore the next generation of networks: Multiprotocol Label Switching (MPLS) networks.
SOA Reference Architecture by ComputerWeekly.com
January 17, 2012 - (Free Research) Download the Open Group Service-Oriented Architecture reference architecture.
10 Essential Security Policies by Global Knowledge
May 12, 2010 - (Free Research) Writing a corporate security policy might seem complex, but ultimately it is a collection of many small policies. These ten security policies (or sub-policies) are essential to every organization, regardless of size, location, age, mission, or the product or service produced, and are presented here (in no particular order).
Building a Clear and Socially Connected Enterprise by SAP America, Inc.
December 31, 2010 - (Free Research) Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Mobile messaging is the key to connecting communities by ComputerWeekly.com
November 25, 2010 - (Free Research) Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.
Turn your business into a social powerhouse by Alfresco Software
May 03, 2012 - (Free Research) This informative webcast discusses how to harness the power of social media and provides a demonstration of Alfresco's enterprise content management tool.
Enabling Analytics in SAP Systems with Microsoft BI by Microsoft
April 06, 2012 - (Free Research) <p>View this webcast to learn how to integrate your collaborative Microsoft environment with your SAP systems to create streamlined business intelligence (BI) and analytics, business process management (BPM), and enterprise content management (ECM) and data governance and compliance functions.</p>
HP IRF Simplifies Networks and Operations by HP & Intel
January 03, 2012 - (Free Research) In today’s IP networks, complexity translates quickly into direct cost as well as operational risk. HP has introduced their Intelligent Resilient Framework (IRF) as an answer to the need to reduce complexity and cost.
The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.
July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps.
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