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Business Services Innovation: How Top CIOs Take the Lead by Hewlett-Packard Company December 09, 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. (EGUIDE) VIEW ABSTRACT | GO TO

Strategy Guide to Business Risk Mitigation by HP and Intel October 21, 2011 - (Free Research) By taking the lead through a business risk mitigation strategy, IT decision-makers can safeguard their organizations against the cost, time and resource implications of restoring access to critical data and resources, while reducing the potential economic impact of unplanned outages. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Computer Weekly 22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com November 18, 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EVENT) VIEW ABSTRACT | GO TO

Smarter Commerce Manufacturing Interactive Guide by IBM January 30, 2012 - (Free Research) Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 11, 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Use effective call centers to build customer loyalty by Infor CRM February 08, 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

Preparing for Mission-Critical SOA with Next-Generation Governance Technologies by Oracle Corporation December 18, 2009 - (Free Research) Whether you are just embarking on an SOA program or expanding an existing initiative, the latest governance solutions can guide you along the path to demonstrable, measurable SOA success. Read this white paper now to see why there’s never been a better time to confidently invest in SOA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enable Virtualization With Data Center Fabrics by Avaya November 08, 2011 - (Free Research) Discover why networking vendors are responding to virtualization by introducing data center fabrics and how they are replacing outdated networking architecture. (EGUIDE) VIEW ABSTRACT | GO TO

Computer Weekly - 17 January 2012: featuring the future of IT education; G-Cloud in action; networking challenges by ComputerWeekly.com January 17, 2012 - (Free Research) In this week’s issue of Computer Weekly, we look at the future of computer science education now the government has scrapped the current ICT curriculum, and what this means for the IT industry. We talk to an early adopter of the government G-Cloud plan; and we examine the key challenges for network architects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com January 17, 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

E-Guide: A Guide to Storage Options for Healthcare by Intel January 16, 2012 - (Free Research) In this expert e-guide, you will learn about the different available EHR storage options, as well pros and cons of each, allowing you to better decide which storage system is right for you and your healthcare organization. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Is Cloud Data Backup Service Right for your Organization? by Dell, Inc. and Intel March 01, 2011 - (Free Research) This e-guide discusses different flavors of cloud backup in the market today and details what you should consider before adopting a cloud backup offering. Download this e-guide to learn more about cloud storage and how it fits into your IT plans. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Expert guide to secure your Active Directory by Dell and Microsoft November 16, 2011 - (Free Research) This expert e-guide from SearchWindowsServer.com offers advice for planning and designing an effective security strategy. Find out why it is important to also secure Group Policy settings and learn how managed service accounts boost server security in R2. (EGUIDE) VIEW ABSTRACT | GO TO

Quick Start Guide – Oracle SOA Suite 11g by Oracle Corporation December 05, 2011 - (Free Research) By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Sybase Mobility Guide - a downloadable book by ComputerWeekly.com March 10, 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

vSphere 5 Evaluation Guide – Volume 2: Advanced Storage Features by Dell and VMware February 08, 2012 - (Free Research) In this comprehensive guide, review the new advanced storage features included in VMware vSphere 5.0 and discover how you can leverage them for your virtual environment to enable greater storage automation andconsolidation while maintaining service levels. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TIP GUIDE: Some manufacturers giving SaaS warehouse management systems a shot by HighJump Software January 31, 2012 - (Free Research) Organizations are always seeking new ways to save money. With the market for warehouse management software (WMS) evolving, software-as-a-service (SaaS) warehouse management is becoming a viable option for manufacturers. Read this tip guide and gain expert insights into the WMS market, tips for integration and cost savings. (EGUIDE) VIEW ABSTRACT | GO TO

CW Buyer's Guide: Optimising networks for cloud computing and virtualisation by ComputerWeekly.com May 05, 2012 - (Free Research) This six-page Computer Weekly Buyer's Guide to cloud networking highlights the factors CIOs and senior IT professionals need to consider as they plan their networking  strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

E-Guide: CIOs weigh in on virtualization and big data by Dell, Inc. November 30, 2011 - (Free Research) CIOs are buzzing about virtualization technologies and tools for big data analysis due to benefits in areas such as productivity, business agility and customer service. Inside this exclusive e-guide, learn how your company can take advantage of both virtualization and big data analysis for a clear competitive advantage. (EGUIDE) VIEW ABSTRACT | GO TO

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc. July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tip Guide: Look past tools to make modernization efforts more agile by Hewlett-Packard Company November 21, 2011 - (Free Research) Read this SearchSOA.com tip guide to learn why organizations should look beyond tools for discovery and modernization efforts and look more towards an agile process. Learn why combining a modernization strategy with an agile approach will help organizations modernize more quickly and avoid common hurdles. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Should You Upgrade to SQL Server 2008 R2? What You Need to Know by Dell, Inc. and Intel November 02, 2011 - (Free Research) Some consider SQL Server 2008 R2 a "business intelligence release" because the largest, most publicized changes cater to the BI functionality of the product. There are, however, many other new features and functionalities within SQL Server 2008 R2. In this expert e-guide, readers will learn more about these new features. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting January 12, 2012 - (Free Research) Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives. (EGUIDE) VIEW ABSTRACT | GO TO

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