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Roadmap to UC Projects that Reap Rewards by SearchUnifiedCommunications.com E-Books
November 09, 2009 - (Free Research) This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.
Blackberry Enterprise Server for Novell GroupWise by BlackBerry
February 25, 2009 - (Free Research) The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger.
E-Guide: Video Conferencing -- ROI, TCO and QOS by Citrix Online
February 08, 2010 - (Free Research) This E-Guide will help you develop plans and polices for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measureable ROI.
Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft
October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online
January 07, 2010 - (Free Research) Read this E-Guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online
customer service initiatives.
Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft
June 01, 2009 - (Free Research) CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.
How to Market and Sell Services with Webinars by Citrix Online
June 01, 2009 - (Free Research) This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget.
Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft
June 01, 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent by Microsoft
September 01, 2009 - (Free Research) REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.
CDW Services: Unified Communications by CDW Corporation
January 22, 2009 - (Free Research) Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
Five Golden Rules for Branch Collaboration by Cisco Systems, Inc.
October 01, 2009 - (Free Research) As an IT Professional, it's a priority to centralize data to make it more available, redundant and secure; but, at the same time, you've got to meet the needs of increasingly demanding remote users. Join this webcast now to hear from industry experts on how you can overcome these challenges with the 5 golden rules for branch collaboration.
Microsoft Online Services Business Value by Microsoft
June 01, 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation
September 01, 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation
September 01, 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Best Practices for SharePoint Backup and Recovery by AvePoint, Inc.
February 03, 2010 - (Free Research) Organizations large and small are rapidly adopting Microsoft SharePoint as a standard platform for their online collaboration, portal, and other mission-critical services. Learn how DocAve Backup and Recovery provides a granular, full-fidelity, item- through platform-level backup and disaster recovery solution for SharePoint.
IT Savings Made Simple: Rethink Your User Desktops by Citrix
October 06, 2009 - (Free Research) Desktop virtualization—the replacement
of physical desktops with virtualized versions hosted and delivered from the
datacenter—not only allows you to equip your users more efficiently and
cost-effectively; it enables a broad range of strategies for reducing cost,
improving service and providing more agile support to the organization.
Learning from BPM Leaders by SAP America, Inc.
June 05, 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
Next Generation Audio Conferencing by Citrix Online
September 10, 2009 - (Free Research) This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices.
Blackberry Enterprise Server v4.1 Service Pack 6 by BlackBerry
August 2008 - (Free Research) The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications.
Case Study: Learning from GlaxoSmithKline's Cloud-Based Email Decision Process by Microsoft Corporation India Pvt Ltd
June 2009 - (Free Research) GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud delivered service. The result is that GSK is able to optimize its messaging and collaboration platform to meet the full range of its end users' requirements - while saving on its ongoing costs.
Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online
March 2009 - (Free Research) This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.
Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online
June 2009 - (Free Research) Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more.
SharePoint 2010: Sneak Peak by Microsoft Corporation India Pvt Ltd
December 2009 - (Free Research) SharePoint 2010 is the business collaboration platform for the Enterprise and the Web that enables you to connect and empower people through an integrated set of rich features. Watch this video for a sneak peak of Microsoft SharePoint 2010.
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