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Expert e-zine: Business application strategy, from ERP to the cloud and beyond
by SearchSAP
March 05, 2012 - (Free Research) In this first issue of Business Applications Digest, find advice from industry insiders on mastering the five success factors for enterprise resource planning (ERP) upgrades, choosing the best fit between 'best of breed' business intelligence (BI) and built-in ERP tools, and how to take advantage of the latest Software as a Service (SaaS) trends.
Delivering Self-Service BI on the Windows Platform by Dell, Inc. and Intel
April 26, 2011 - (Free Research) Dell and Intel and Microsoft have partnered to provide a high-performance, reliable, secure business intelligence platform that puts familiar applications and collaboration capabilities in the hands of business analysts while giving IT the tools it needs to efficiently manage and maintain the technology. Check out this white paper to learn more.
Streamline IT Management to Improve Business Processes by CA Technologies.
April 25, 2012 - (Free Research) Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.
BI with SQL Server 2008 R2 by Dell, Inc. and Intel
August 12, 2010 - (Free Research) SQL Server 2008 R2 has been labeled a BI release because of its new features for business intelligence. In this interactive classroom, industry expert Don Jones explains the improvements made to existing SQL Server BI features like SSRS. Learn about the benefits of self-service BI and Master Data Services. Then take a quiz to test your knowledge.
SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel
February 16, 2010 - (Free Research) Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short.
Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
CW Special Report on IBM
by ComputerWeekly.com
April 10, 2012 - (Free Research) <p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p>
CW Special report on Capita by ComputerWeekly.com
April 23, 2012 - (Free Research) Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
Roadmap for Effective Performance Monitoring at a Reduced Cost by Neustar®
March 14, 2012 - (Free Research) This white paper provides a road map for Web delivery teams to reduce operational expenditures, and shows how to improve the effectiveness of critical information required for decision making for Internet services.
Total Economic Impact™ Study Of Neustar®Webmetrics® Monitoring Services by Neustar®
October 13, 2010 - (Free Research) This paper details the results of a Forrester study examining the economic impact and potential ROI that enterprises may see by deploying a Web application and Web site monitoring service. Read this and learn how to evaluate the potential financial impact a Web application and Web site monitoring service can have on your company.
How to manage emerging technology in IT by ComputerWeekly.com
February 10, 2011 - (Free Research) Different Emerging Information Technologies (EIT) have different impacts upon a business. Some EIT should be used as technical tools for supporting business to make business more efficient or effective; othersshould be used as strategic tools for leading, not merely supporting, a business to make a difference.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel
July 01, 2011 - (Free Research) More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries.
The Total Economic Impact of the Dell Virtual Integrated System (VIS) Portfolio by Dell, Inc. and Intel
December 07, 2011 - (Free Research) This white paper showcases an automated self-service technology that allows authorized users to deploy and monitor resources while improving response time and control. Learn more about this technology and the quantifiable benefits you can expect to see after implementing it.
Mind the Gap: What is an ITIL Gap Analysis? by Global Knowledge
April 13, 2012 - (Free Research) Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
E-Guide: Should You Upgrade to SQL Server 2008 R2? What You Need to Know by Dell, Inc. and Intel
November 02, 2011 - (Free Research) Some consider SQL Server 2008 R2 a "business intelligence release" because the largest, most publicized changes cater to the BI functionality of the product. There are, however, many other new features and functionalities within SQL Server 2008 R2. In this expert e-guide, readers will learn more about these new features.
Special report on EMC by ComputerWeekly.com
November 15, 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
CW Special Report on Microsoft by ComputerWeekly.com
November 24, 2010 - (Free Research) This special eight-page report from Computer Weekly analyses the challenges facing Microsoft, its financial performance, the services it offers, its place in the IT market and its future strategy.
Application Performance Management: The End User is King by CA Technologies.
May 01, 2012 - (Free Research) Access this resource to discover the ways that application performance management (APM) creates an agile IT environment that offers measurable benefits, including improved end-user satisfaction, increased efficiency, and greater support of business objectives.
How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
Streamline your App Portfolio Without Disrupting Operations by HP
September 16, 2011 - (Free Research) In an always-on environment, how can significant changes be made to unclutter the application portfolio and update key systems without disrupting business or productivity? Learn about a strategy that can allow businesses to gain an overview of their current situation and needs from multiple angles without disrupting day-to-day activities.
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