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Your search for keyword: Framework Problem Ticket Management returned 1333 results.
 
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See into Your IT Future with Real-time, Automated ITSM by CA Technologies.
May 08, 2012 - (Free Research) Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Mastering Problem Management by Global Knowledge
August 26, 2010 - (Free Research) There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.
January 04, 2012 - (Free Research) While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com
November 17, 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

CW+: Mobile ticketing market analysis, strategic opportunities and forecasts by ComputerWeekly.com
March 09, 2011 - (Free Research) This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP IRF Simplifies Networks and Operations by HP & Intel
January 03, 2012 - (Free Research) In today’s IP networks, complexity translates quickly into direct cost as well as operational risk. HP has introduced their Intelligent Resilient Framework (IRF) as an answer to the need to reduce complexity and cost.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nucleus ROI Case Study: Cincinnati Zoo by IBM
April 19, 2012 - (Free Research) The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 10, 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to use Collaboration Oriented Architectures by ComputerWeekly.com
November 10, 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Apache Camel: How to go from EIP’s to production by Claus Ibsen by FuseSource
December 02, 2011 - (Free Research) In this video, FuseSource engineer Claus Ibsen introduces Apache Camel, a lightweight integration framework that can help you go from enterprise integration patterns (EIPs) to production. Hear why popular open source projects and multple enterprise service bus (ESB) servers include Apache Camel in their distributions.
(VIDEO) VIEW ABSTRACT | GO TO

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com
February 20, 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com
January 17, 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research) ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company by Global Knowledge
November 2010 - (Free Research) This paper examines how SharePoint 2010 is a sophisticated enterprise-level collaboration platform. Whether it’s creating wikis and micro-blogging, or document sharing and project management, SharePoint 2010 allows organizations to take collaboration to an entirely new level.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Evaluation Framework For Selecting an Enterprise Cloud Provider by NTT America, Inc., an NTT Communications company
May 2012 - (Free Research) This essential resource breaks down must-have cloud capabilities and presents a comprehensive framework for choosing an enterprise cloud provider to meet your organization’s IT and business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defining a Framework for Cloud Adoption by IBM
July 2010 - (Free Research) Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation
December 2010 - (Free Research) This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Governance - Framework and Best Practices by Oracle Corporation
December 2011 - (Free Research) Download this white paper to learn how establishing a proper system of service-oriented architecture (SOA) governance can make a difference during implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Modernizing Application Platforms for Cost-Effective Cloud Readiness: IDC Report by VMware, Inc.
June 2011 - (Free Research) Mobile, social and cloud application complexities are requiring organizations to modernize their application platforms. This IDC paper presents the structural changes and functionality––including lightweight frameworks, in-memory data management, application management, and more––required in order to evolve to a cloud-ready application platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Ways IT Managers Can Leverage SOA to Deploy More Agile & Adaptable Business Applications by Oracle Corporation UK Ltd
November 2011 - (Free Research) In this white paper, learn five of the most compelling reasons to consider implementing a service-oriented architecture (SOA), particurally if your business id commited to increasing agility.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing On-Demand Services Inside the Intel IT Private Cloud by Dell, Inc. and Intel
March 2011 - (Free Research) By instituting a hosting automation framework that includes entitlement, quotas, transparent measured services, and data-driven business logic, Intel is establishing a true enterprise private cloud that provides a consumer-focused self-service portal. Download this white paper now to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Steps to Successful SOA Governance by Oracle Corporation UK Ltd
February 2011 - (Free Research) SOA governance is the framework that enables, measures, defines and enforces the rules for communication, collaboration and control across the enterprise and among IT and business decision-makers. This paper provides seven key steps to get you started on the path towards successful SOA governance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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