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Unprotected Laptops: The Million Dollar Gamble: How Much Can Your Company Afford to Lose? by Dell, Inc. and Intel January 27, 2009 - (Free Research) Read this white paper to learn more about laptop security and how asset and data protection solutions from Dell can help save your company millions of dollars. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

You’re Not As Backed Up As You Think by EMC Corporation December 11, 2009 - (Free Research) Learn how to overcome the challenges of traditional data backup for your small to mid-size organization and discover the benefits of implementing a Software-As-A-Service (SaaS) backup solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Asset Recovery Services by Dell, Inc. and Intel October 07, 2009 - (Free Research) To protect your company's assets and reputation, Dell's Asset Recovery Services help ensure that sensitive information does not fall into the wrong hands while also promoting environmental stewardship through our efforts to achieve zero-landfill and zero-export policies. (DATA SHEET) VIEW ABSTRACT | GO TO

How to Categorize PC Online Backup and Recovery Providers by Iron Mountain Digital December 01, 2009 - (Free Research) This white paper describes the major categories of service providers offering online backup and recovery specifically for servers. Read more to make the best decision for your mid-sized organization or enterprise! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Boundaries: A New Role in Finance in Driving Business Collaboration by SAP America, Inc. June 01, 2008 - (Free Research) In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A “Software as a Service” (SaaS) Primer for Manufacturers by Plex Systems March 31, 2009 - (Free Research) It's hard to miss: the term Software as a Service (SaaS) is everywhere, garnering headlines in the technology press, leading to hot IPO's raved about in the financial press, and generally being described as the future of software technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dimension Data's Flexible Staffing Solutions Provide Vital Resources to Financial Services Company by Dimension Data February 24, 2010 - (Free Research) Dimension Data's Staffing Solutions team was assisting a Financial Services Company to build out its new IP-based network, when it was asked to also assist the Company in providing expertise in developing their NOC process and procedures from the ground up. Read on to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Nota Fiscal Compliance in Brazil : On Demand Service Lowers Risk and Costs by Crossgate February 23, 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Complying with Brazil’s Nota Fiscal Electronica (NF-e) by Crossgate February 23, 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge by SAP America, Inc. December 17, 2007 - (Free Research) This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making Interactions More Intelligent Across All Channels in the Retail Finance Industry by Infor CRM July 22, 2009 - (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Understanding the Business Case for Software-as-a-Service Solutions for Web Content Management by Clickability, Inc. January 01, 2009 - (Free Research) Worldwide economic issues are forcing companies of all sizes to reconsider strategies, tactics, and budgets. How can companies innovate while still operating with fiscal responsibility? For a growing number of companies, the software-as-a-service model for web content management (WCM) is the answer.  Read this paper to find out more about SaaS WCM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Economic Impact™ Of CA Wily Application Performance Management by CA June 02, 2009 - (Free Research) This study examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying CA Wily Application Performance Management (APM). Read this report for a discussion of the key findings. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Standard Approach to Process Documentation by Lombardi Software December 21, 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Delivering Operational Excellence with Innovation by SAP America, Inc. January 01, 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bankinter turns to Intel® Core™2 Processor with vPro™ technology to strengthen IT services support for desktop PCs by Intel Technology Provider May 09, 2008 - (Free Research) Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Evaluating and Contracting for Cloud Financials Best Practice Considerations by Intacct Corporation March 17, 2010 - (Free Research) Choosing a cloud computing solution can seem like a daunting task. Where do you start? What questions do you ask? What do you specifically need to look out for? This paper answers these questions and more. Continue reading to learn the best practices for choosing a cloud computing solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 01, 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent November 23, 2009 - (Free Research) Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Better ROI from Composite Applications through Better Understanding, by EMA by ASG Software Solutions February 22, 2010 - (Free Research) This paper explores the characteristics, advantages, and challenges of composite applications in more detail. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Smaller Budgets Drive Demand for Managed WAN Services by Arrow/HP ProCurve February 09, 2010 - (Free Research) New applications along with QoS standards are increasing demand on network availability and performance and in order to meet these requirements enterprises need to employ more monitoring and management for the WAN. This E-Guide provides shows how to leverage a managed service provider's expertise to limit the cost impact of these new requirements. (EGUIDE) VIEW ABSTRACT | GO TO

Defend IT, Delight Users and Launch BSM with Network and User Service Alignment by ASG Software Solutions March 25, 2010 - (Free Research) Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Rules of SOA - A Road to a Successful SOA Implementation by TheServerSide.com October 21, 2009 - (Free Research) In this session Jeff explores the key characteristics of successful SOA projects. He covers some of the patterns, and anti-patterns, tool sets, and strategies that he himself learned the hard way - through his own trial and error experiences as an architect. (VIDEO) VIEW ABSTRACT | GO TO

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Business Driven Access Management and Governance: Simplifying the Delivery and Governance of Access throughout the Enterprise by Aveksa November 2009 - (Free Research) Progressive organizations are adopting a new process for how access is requested, approved, fulfilled, validated and remediated. This new approach to access management can abstract the complexity that IT deals with and simplify the process, enabling the business to be more autonomous and more successful. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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