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IDC Report: IT Service Management Adoption Trends and Strategies by Hewlett-Packard Company
September 08, 2008 - (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
The Business Justification for Data Security by McAfee, Inc.
January 26, 2009 - (Free Research) Read this report to learn about the business side of data security as we build a justification model to help you determine where, and how much, to invest in protecting your information assets.
Tivoli Beat Article: Seamlessly Link IT Development and Operations by IBM
November 12, 2009 - (Free Research) This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets.
Service Catalog Management by Axios Systems
November 05, 2009 - (Free Research) In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.
Sun Systems for Enterprise 2.0 and Web 2.0 with MySQL by Sun Microsystems, Inc.
October 22, 2009 - (Free Research) This paper describes the hardware and software components of Sun’s new reference architecture, Sun Systems for Enterprise 2.0 and Web 2.0 with MySQL, studies the scalability of the architecture, and includes step-by-step directions for setup and configuration.
ITSM guidance: ITIL V3 Update by SkillSoft Corporation
August 07, 2009 - (Free Research) In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software
March 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.
Numara Track It! - Change Management Webinar by Numara Software
June 2009 - (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated Change Management module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
2009 ERP Report: Hospitality and Entertainment by Panorama Consulting Group
November 2009 - (Free Research) This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables.
Future-Proof Your Compliance Program by IBM
July 2009 - (Free Research) The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program.
How to ensure data privacy compliance in the application testing environment by Compuware Corporation
October 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
DataDirect HIPAA/ICD Upgrade Toolkit 2009 by DataDirect Technologies
October 2009 - (Free Research) This toolkit will help you to fully understand the new rules that have been installed to United States Department of Health and Human Services (HHS) and how it is being used in conjunction with Health Insurance Portability and Accountability Act (HIPAA).
Green IT Matters at Wipro LTD by Wipro Technologies
September 2009 - (Free Research) In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company.
Asset Management to Support Product Lifecycle Management by IBM
October 2009 - (Free Research) Leading-edge manufacturers are discovering that they can improve production efficiencies and manage MRO expenditures by integrating their Product Lifecycle Management (PLM) with Enterprise Asset Management (EAM) systems.
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