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Enterprise Asset Management (EAM)
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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
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Data Center Management
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Field Service Management
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Virtualization
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Business Process Management (BPM)
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Business Intelligence Solutions
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Change and Configuration Management
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Enterprise Systems Management
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Enterprise Resource Planning (ERP)
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Windows Manufacturer Wins on BlackBerry by BlackBerry
February 18, 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution.
How to ensure data privacy compliance in the application testing environment by Compuware Corporation
October 20, 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
ASG-Discovery and Dependency Mapping (ASG-DDM) by ASG Software Solutions
February 23, 2010 - (Free Research) This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
The Evolution of IT Operations by ASG Software Solutions
February 22, 2010 - (Free Research) Read this paper to learn how organizations have improved service delivery, and at the same time they have also turned their focus to presenting business value more positively.
Tech Horizons: ASG's metaCMDB, The Technology That Rocks by ASG Software Solutions
July 01, 2009 - (Free Research) Read this paper to learn how a challenging business climate can create an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
Driving Best Practices with BSM by ASG Software Solutions
February 22, 2010 - (Free Research) Read this paper to learn how BSM solutions contribute to ITIL compliance by helping organizations manage their underlying technology and by ensuring that their IT infrastructures enhance business performance.
Service Management from Reactive to Proactive IT Management by CA and PSR Associates, Inc.
February 08, 2010 - (Free Research) This white paper focuses on companies who are looking to evolve their service management abilities to improve customer service, deliver tangible results to senior management, and improve service delivery to improve business success in these challenging economic times.
Succeeding with Proactive IT with ASG's metaCMDB by ASG Software Solutions
February 22, 2010 - (Free Research) This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
Aperture Data Collection Process: A Necessity for Realizing the Benefits of DCSM by Aperture - An Emerson Network Brand
February 22, 2010 - (Free Research) As the data center continues to grow in complexity, the Data Center Service Management (DCSM) discipline is becoming widely adopted by organizations that wish to migrate to higher levels of process maturity. This technical brief will discuss the benefits of using DCSM.
A Fresh Look at SAP’s Software as a Service (SaaS) Solution by SAP
May 15, 2009 - (Free Research) After a year of silence surrounding SAP’s newest Enterprise Resource Planning solution, SAP Business ByDesign is back. Read this Aberdeen Group paper for an analyst’s review of the product, including insights on the product’s price, functionality, and versatility.
Dell Asset Recovery Services by Dell, Inc. and Intel
October 07, 2009 - (Free Research) To protect your company's assets and reputation, Dell's Asset Recovery Services help ensure that sensitive information does not fall into the wrong hands while also promoting environmental stewardship through our efforts to achieve zero-landfill and zero-export policies.
Dell Asset Management by Dell, Inc. and Intel
October 07, 2009 - (Free Research) Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more.
Automotive Essentials ERP Solution by Infor
December 2009 - (Free Research) This demo will show how easy it can be to use Infor Automotive Essentials to maintain a lean, yet flexible global automotive supply chain while surviving aggressive cost cuts and supply chain complexity. Watch to learn how to turn the adversity of today's automotive industry into a long-term advantage with Infor Automotive Essentials.
What’s Under the Hood? Five Secrets of Successful Automotive Manufacturers by Infor
December 2009 - (Free Research) Every company in the automotive market has run up against an array of difficult challenges. However, such challenges are addressable. This paper will show how industry leaders are prospering and will outline five key factors that differentiate them from industry laggards.
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