1 - 25 of 468 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Key Strategies for IT Success in Today's Distribution Environment by Epicor Software Corporation
October 21, 2011 - (Free Research) This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management. </p>
A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p>
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
Fax Automation As a Cloud Service Integrated with ERP Solutions by Esker Inc.
December 14, 2011 - (Free Research) Faxes are moving to the cloud. No longer do you need to worry about the cumbersome manual processes of printing, managing paper, maintaining equipment and more. This paper offers an overview of a specific solution that delivers faxing as a fully integrated, on-demand service within your ERP environment. Read this to discover its many benefits.
SearchSAP.com E-Guide: Implementing SAP Business ByDesign by SAP America, Inc.
May 09, 2012 - (Free Research) <div>
<div>
<p>Read this e-guide to gain an in-depth overview of SAP Business ByDesign including a case study on how a Dow subsidiary is leveraging this low cost Software as a Service (SaaS) ERP deployment model. Discover why more companies are turning to SaaS platforms as they design a more-flexible two-tier ERP strategy.</p>
</div>
</div>
One Size Does Not Fit All by SuccessFactors
April 26, 2012 - (Free Research) <p>This white paper presents two options for how to address talent management support: enterprise resource planning (ERP) software or a Software as a Service (SaaS)-based, best-of-breed strategy. Read now to decide for yourself which one is the best fit for your specific organizational needs.</p>
How Do You Know When It's Time to Purchase a New ERP?
by Epicor Software Corporation
February 29, 2012 - (Free Research) Read this white paper to find out why 38% of businesses surveyed in 2011 had replaced their ERP solutions and find criteria for determining if and when you should upgrade or migrate to new software. Also, find tips on making a business case for an investment as well as selection criteria for choosing ERP that will meet your business needs.
Brady Corporation: Simplifying the SAP® Landscape with Fax as a Service by Esker Inc.
April 09, 2012 - (Free Research) Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth.
Lack of IT Resources Constrains SMBs When Buying ERP Software by Exact Software
February 24, 2012 - (Free Research) Use this resource as a guide to selecting an enterprise resource planning (ERP) platform within your budget without the headache. Additionally, learn how a small food seasonings producer cut through the clutter to find the right ERP system and get tips for reviewing and selecting a platform for you with limited IT resources.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Plex Case Study - Ralco Industries by Plex Systems
July 08, 2010 - (Free Research) View this brief video to learn how original equipment manufacturer (OEM) supplier Ralco Industries was able to reduce on-hand inventory by 15% and freight costs by over 20%, improve product quality and customer service, and create process consistency with an implementation of easy-to-use, online enterprise resource planning (ERP) software.
Is It Time to Purchase a New ERP? by Plex Systems
February 29, 2012 - (Free Research) Read this white paper to find out why 38% of businesses surveyed in 2011 had replaced their ERP solutions and find criteria for determining if and when you should upgrade or migrate to new software. Also, find tips on making a business case for an investment as well as selection criteria for choosing ERP that will meet your business needs.
Why the Cloud Is More Than Hot Air for the Manufacturing Enterprise by Plex Systems
March 23, 2012 - (Free Research) Manufacturers still have legitimate reservations about cloud-based enterprise resource planning (ERP) when it comes to scaling and customization, business continuity, and proprietary data security. Read this white paper to find out if cloud-based ERP can address these concerns.
Boost Profitability with More Efficient Resource Scheduling by SAP America, Inc.
May 22, 2012 - (Free Research) This white paper discusses key ways to boost the bottom line impact of your service organization. Read on to learn about an all-in-one system that streamlines resource allocations, optimizes service resources, improves customer service and more.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.