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Delivering Self-Service BI on the Windows Platform by Dell, Inc. and Intel April 26, 2011 - (Free Research) Dell and Intel and Microsoft have partnered to provide a high-performance, reliable, secure business intelligence platform that puts familiar applications and collaboration capabilities in the hands of business analysts while giving IT the tools it needs to efficiently manage and maintain the technology. Check out this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst's take: Kronos Workforce Central return on investment by ComputerWeekly.com February 25, 2011 - (Free Research) Kronos Workforce Central enables companies to reduce payroll error, reduce human resources management time and cost, and increase employee productivity by providing a centralized system for managing all the facets of the employee lifecycle.The solution can also increase visibility into labor issues and costs for improved decision making. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Frictionless IT: Self-Service Means Smarter, Faster, Cheaper Service Delivery by Dell, Inc. and Intel February 18, 2011 - (Free Research) Many companies struggle with the execution of self-service IT. Join us for a 60-minute interactive Webcast that explores the potential inherent in self-service IT and offers solid advice and examples of how to get there. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Self-Service: An Essential Capability Of BI by SAP America, Inc. April 30, 2011 - (Free Research) Read this report to find Forrester’s recommendations for getting the most out of the latest generation of business intelligence (BI) software: so-called 'lean' or 'agile' self-service BI. Inside, explore the business and IT requirements necessary for effective implementation and use. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Videocast: Gotchas That Can Get Ya in 2012: Critical Issues in Supporting Self-Service BI by Actuate February 06, 2012 - (Free Research) During this webcast, Claudia Imhoff, of Intelligent Solutions, and Jeff Morris, of Actuate, will discuss the top issues that business intelligence (BI) implementers must tackle to create a sustainable and maintainable self-service BI environment in 2012. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel February 16, 2010 - (Free Research) Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short. (EZINE) VIEW ABSTRACT | GO TO

InfoWorld Preview: Dell's Automated Provisioning for the Private Cloud by Dell, Inc. and Intel February 17, 2011 - (Free Research) Leveraging Dell's Advanced Infrastructure Manager (AIM), the Virtual Integrated System (VIS) Self-Service Creator combines a self-service portal with policy-based provisioning and resource control. Download this InfoWorld preview for further details. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

SAP® BusinessObjects™ BI OnDemand Self-Service Business Intelligence for Everyone by SAP America, Inc. December 31, 2010 - (Free Research) Are you looking for business intelligence (BI) software that will allow you to base your business decisions on the most current data? Would it ideally be up and running in minutes and remain within your budget? Read this white paper to learn how self-service, cloud BI satisfies these requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Self-Service Provisioning and the Private Cloud by Dell Compellent March 31, 2011 - (Free Research) This white paper outlines an approach to creating a private cloud computing environment that enables an organization to meet the needs of diverse constituents quickly and with high efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating virtual desktop delivery by Dell, Inc. and Intel April 2011 - (Free Research) The Dell™ Virtual Integrated System (VIS) Self-Service Creator tool streamlines provisioning and virtual desktop management in heterogeneous environments, helping reduce administrative burden, increase responsiveness, and ensure security and compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling virtual machine sprawl for efficient resource utilization by Dell, Inc. and Intel April 2011 - (Free Research) Dell VIS Self-Service Creator, part of the Dell Virtual Integrated System (VIS) architecture, helps reduce virtual machine sprawl by automating the process of reducing, reusing, and recycling of compute resources in a shared virtual IT infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean Business Intelligence - How and Why Organizations Are Moving to Self-Service BI by SAP America, Inc. February 2010 - (Free Research) This paper presents the findings of a Forrester Consulting evaluation of over 30 interviews with professionals across multiple industries across the world and presents how SAP® BusinessObjects™ offers a comprehensive solution that will help in solving the majority of issues in providing self-service BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Datacenter Operational Efficiency Using Self-Service Provisioning and Advanced Performance Analytics by Dell, Inc. and Intel February 2011 - (Free Research) To help IT decision makers evaluate their options for addressing datacenter complexity - Dell posed the following questions to Mary Johnston Turner, research director for IDC's System Management Software service. Learn answers to today's most pressing datacenter questions regarding cloud computing, virtualization, provisioning and more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Adapt your contact center for increased customer satisfaction by inContact January 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. (VIDEO) VIEW ABSTRACT | GO TO

Q&A: Challenges in Managing Heterogeneous Datacenters and Multihypervisor Environments by Dell, Inc. and Microsoft April 2011 - (Free Research) With virtualization and the cloud come new challenges when it comes to management. This white paper discusses the difficulties of maintaining heterogeneous computing environments and explores key factors to consider when selecting a management tool to address them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Architectural Strategies for Cloud Computing by Oracle Corporation December 2010 - (Free Research) This paper explains how cloud computing is now also evolving in a private variant whereby enterprises set up cloud-like, centralized shared infrastructure with automated capacity adjustment that internal departmental “customers” utilize in a self-service manner. Realization of efficiency, performance, and agility benefits is reinforcing this trend. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying Private Cloud Operations by Dell, Inc. and Intel November 2011 - (Free Research) This IDC technology spotlight discusses the role that self-service provisioning, automation, and workload mobility management software plays in enabling IT organizations to efficiently manage private and hybrid cloud environments.  In addition, it introduces a new, advanced solution that can help optimize cloud management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Take Complete Control with the Private Cloud by Microsoft Corporation India Pvt Ltd January 2012 - (Free Research) This exclusive white paper offers a quick checklist that you can use to take the next step to managing and controlling IT across the IT ecosystem to the private cloud. Discover how the private cloud offers many of the same benefits as the public cloud, including self-service, scalability, and elasticity, along with additional security features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 ways to increase online self-service adoption for financial services by Tealeaf September 2011 - (Free Research) Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Advanced Infrastructure Manager: Ease virtualization deployment by Dell, Inc. and Intel April 2011 - (Free Research) Many people are seeking the flexibility, consolidation and utilization benefits of virtualization, but find themselves deterred by the technology's limitations and challenges. In this white paper, find out why the potential benefits of a virtualized server deployment are huge. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact of the Dell Virtual Integrated System (VIS) Portfolio by Dell, Inc. and Intel December 2011 - (Free Research) This white paper showcases an automated self-service technology that allows authorized users to deploy and monitor resources while improving response time and control. Learn more about this technology and the quantifiable benefits you can expect to see after implementing it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing On-Demand Services Inside the Intel IT Private Cloud by Dell, Inc. and Intel March 2011 - (Free Research) By instituting a hosting automation framework that includes entitlement, quotas, transparent measured services, and data-driven business logic, Intel is establishing a true enterprise private cloud that provides a consumer-focused self-service portal. Download this white paper now to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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