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Metrics for Social Customer Service by SAP America, Inc.
July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems.
Automating User Provisioning: A User’s Perspective by Oracle Corporation
April 12, 2011 - (Free Research) Catch this FREE webcast to find out how Educational Testing Service (ETS), a private nonprofit organization devoted to educational measurement and research, is leveraging Oracle Identity Manager to meet its user administration needs.
Analyst's take: Surety's AbsoluteProof protects data integrity by ComputerWeekly.com
February 2011 - (Free Research) Surety’s AbsoluteProof provides organizations with a means to ensure the veracity and integrity of electronic records, files, and other digital content over time, strengthening intellectual property protection while reducing risk.
Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.
January 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
Gartner Research Report: SaaS E-Signature in North America by DocuSign, Inc.
January 2012 - (Free Research) This brief yet informative analyst report from Gartner Research Inc., explains why Software-as-a-Service (SaaS) eSignature systems are gaining popularity in North America and their pros and cons.
E-Guide: A Guide to Storage Options for Healthcare by Intel
January 2012 - (Free Research) In this expert e-guide, you will learn about the different available EHR storage options, as well pros and cons of each, allowing you to better decide which storage system is right for you and your healthcare organization.
Norman Regional Health System: ROI Case Study by Intel and HP
September 2011 - (Free Research) Norman Regional Health System improves reliability, reduces costs, improves patient care and gains $6.1M in benefits with an HP and Meditech solution.
Gwinnett Medical Center relies on flexible storage to meet goals by Intel and HP
September 2011 - (Free Research) Gwinnett Medical Center uses the HP storage area network (SAN) to support almost all of its critical clinical and enterprise management applications. Learn how the SAN supports the hospital system’s full range of McKesson applications, including EHR, pharmacy, physician portal, surgical management, PACS and radiology operations.
Discover the Value in Older IT Assets - Asset Recovery Services by HP and Intel
May 2011 - (Free Research) One of IT’s biggest dilemmas is figuring out what to do with outdated IT assets when upgrading to new equipment. Read more in this white paper about strategies to maximize the value of older IT assets while minimizing risk through the implementation of well-planned and expertly implemented asset recovery services.
Building a Highly Reliable SAN by Dell, Inc.
July 2008 - (Free Research) System reliability is a vital component in Storage Area Network (SAN) design that keeps your production environment operating and avoids data loss and downtime.
How to create inherently secure communications by ComputerWeekly.com
November 2010 - (Free Research) In earlier times, if an enterprise presumed it had control over its network, and if it had few external connections or communication, it was feasible that the connections between operational computers probably were not an unacceptable risk.
Looking to the Cloud for an Effective Supply Chain by Plex Systems
July 2010 - (Free Research) The manufacturing enterprise is driven by tight profit margins; a tough economy; escalating energy, material, labor, and operations costs. This paper describes the next wave of supply chain solutions. Read on to learn how technology plays a key role in a company’s ability to build and manage an effective supply chain.
AlwaysOn Point of Care™: Ensuring Availability for Clinical Applications by VMware, Inc.
January 2012 - (Free Research) Learn the benefits of protecting your clinical IT infrastructure with AlwaysOn Point of Care. Meet stringent requirements for availability, security, elastic scaling, rapid and automated provisioning, high capacity, and low latency with no single point of failure.
Optimizing Clinical Workflows with VMware View and Cisco VXI by VMware, Inc.
July 2011 - (Free Research) This white paper outlines the benefits of adopting a virtual desktop infrastructure for healthcare delivery, and goes beyond the usual IT-centric discussion about CapEx and OpEx reductions to explore the ways in which VDI improves clinical workflow at the actual point of care, where it matters most.
Tip Guide: Legacy application migration best practices by Hewlett-Packard Company
November 2011 - (Free Research) In this SearchSOA.com tip guide, readers will learn legacy application migration best practices and the important considerations when wrappering, migrating, or rewriting mainframe applications.
IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation
December 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions.
Introspect Investigator & EDD by ZANTAZ
January 2008 - (Free Research) ZANTAZ's solutions allow unrivalled automation of discovery operations by using the most advanced analysis tools on the market.
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